Completes all bill-backs with factories and related paperwork
Processes contractor bills
Responsible for customer files
Assist in obtaining permits
Following up with contractors as well as customers for service calls and collecting all necessary paperwork
Managing the Home Center Net Promoter Score (NPS - Customer Service)
Schedule set-up and delivery and other service-related items with contractors and customers
Follow-up with customers utilizing various contact methods, including home visits
Merchandising the retail location and homes, including but not limited to moving furniture, décor, and cleaning homes
Assist in preparation for audits
Actively partner with manager on all exceptions and questions
Protect company assets
Participate in sales meetings and other company events
Participate as needed during marketing promotions and events
Contribute to a positive team environment
Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required
Perform other duties as assigned or delegated by manager
Requirements
Strong verbal communication skills
Knowledge of construction
Strong customer relations skills
Able to excel and contribute to a team environment
Reliable and dependable attributes
Strong organizational and time management skills
Intermediate computer skills
Ability to learn and operate company software
Excellent phone skills
Ability to learn a general understanding of the retail environment
Professional demeanor and appearance
Ability to lift and move furniture, promotional items, etc.
Ability to pass criminal background check as well as post-offer drug screen
Two-year degree is preferred
Benefits
As a Construction Project Coordinator with Clayton Homes, you will receive an hourly wage ranging from $26.00 - $28.00 depending upon experience.Why Clayton?As part of Clayton's commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs.Home Centers are closed on Sundays - we believe in offering a balanced working environment.Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Business Unit - B00009Clayton RetailHealth insuranceDental insuranceVision insurance401(k)Parental leave
Additional Information
Clayton is the nation's leading housing provider, offering a vertically integrated approach to building, selling, and insuring affordable homes.
The Construction Project Coordinator is a vital member of the overall company. The Construction Project Coordinator reports to the Home Center General Manager. The purpose of this position is to assist our retail team in providing timely completion of construction while providing world class service. To accomplish this, the Construction Project Coordinator is primarily responsible for all stages of construction out in the field, including but not limited to construction management, permitting, walk-throughs, and coordinating service.
Claytonhomes · Fort Collins, CO