Sr. Benefits & HR Operations Analyst

About the role

At Rover, pets and their people are at the heart of everything we do. We connect pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, we're a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We're investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community. We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. At Rover we're committed to creating an accessible, inclusive, and welcoming community, which starts with our employees. Want to make an impact? Join our pack and come work (and play!) with us. Who we're looking for: We are looking for a data-driven HR Operations & Benefits Analyst to serve as a skilled executor of our People Team's infrastructure. In this role, you will optimize our Workday ecosystem while maintaining the day-to-day administration of global health, wellness, and leave of absence programs. You will bridge the gap between technical systems and employee experience by navigating complex reconciliations, ensuring regulatory compliance, and delivering actionable people analytics. The ideal candidate balances a high degree of emotional intelligence with the analytical rigor needed to scale global HR processes. This person maintains, delivers operational excellence and efficiency. Ultimately, you will ensure our HR operations and benefit programs are as seamless and supportive as Rover's values. To be eligible for this role you must be able to work remotely and reside only in the approved states of FL, GA, ID, NC, TX, WA & MI. At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Requirements

• Experience with Workday and other HR Systems such as absence management software, ticketing tools, etc.
• Demonstrated experience supporting corporate health and wellness benefits as well as leave of absence programs
• Strong mindset for continuous improvement, process streamlining, increasing efficiency and meeting or exceeding client expectations
• Proven project management and operations skills with demonstrated ability to manage global projects and initiatives
• Strong analytical and problem-solving skills with proven ability to organize and analyze data, using HRIS systems for reporting
• Ability to establish strong relationships and credibility at all levels and geographies throughout the organization and cross-functionally
• Comfort with ambiguity; ability to thrive in a fast-paced environment
• Broad knowledge of HR functional disciplines (e.g., organizational development, talent management, employee relations, staffing, and compensation/benefits)
• In-depth understanding of federal, state and local laws relating to HR
• A Bachelor's degree with 3-5 years of directly relevant experience in HR/Benefits Operations

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