Fraud Operations Manager, Gaming
External
Radar · NYPrepare for this interview
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About the role
We're looking for a Fraud Operations Manager, Gaming, to help our customers maximize their use of Radar's geo-compliance and anti-fraud software. You'll ensure automated reporting and case management tools cater to our gaming customers' needs, proactively enable stakeholders to utilize new features in Radar's back office, surface fraud and operational insights, and document and optimize gaming customer implementations. As Radar expands its footprint in the regulated gaming industry, this role will be critical to ensuring the efficiency and accountability of Radar's back office for the industry's largest operators. You'll report to our Vice President of Gaming Operations. This is an in-office opportunity based out of our HQ in Flatiron, NYC. You'll work from the office Monday-Thursday with the opportunity to work remotely on Fridays.
Responsibilities
- Establish deep familiarity with Radar's back office UX and functionality in order to proactively enable stakeholders at gaming customers on how to best use the Radar platform
- Proactively identify, document, and analyze anomalous or potentially fraudulent end-user behavior for our gaming customers
- Stay abreast of fraud trends in the gaming industry to help keep Radar and its gaming customers one step ahead of bad actors
- Help our gaming customers solve their operational needs with Radar's existing product suite, and inform the creation of new products at Radar that address additional needs
Requirements
- 3-5 years of experience in a client-facing operations role
- Strong understanding of the regulated gaming industry, including gaming-related fraud
- Familiarity with geolocation software and experience utilizing location data
- Familiarity with sql and analysis of large datasets
- Exceptional written and verbal communication skills underpinned by confidence and humility
- Who you'll work with
- Will Green , Vice President of Gaming Operations
- Kyler Day , Senior Fraud Analyst, Gaming
- Bob Moncrief , Senior Director of Compliance, Gaming
- Our Engineering, Customer Success, and Solutions Engineering teams
Benefits
Additional Information
About Radar Radar is the global leader in geolocation, with geofencing SDKs, maps APIs, and AI-enabled solutions for marketing, fraud, and operations teams. Why is Radar the best place to work? We're trusted by some of the world's best companies, from high-growth startups to the Fortune 500. We have incredible scale: We're processing over 1 billion API calls per day from hundreds of millions of devices. We're well-resourced, and we've raised $85.5M from world-class investors, including Accel and Insight Partners. We have a high-performance culture, with ambitious and entrepreneurial teammates in every role. We recently moved into an amazing new office in Flatiron, Manhattan, NYC. We were recently named a top 10 best place to work in NYC by Crain's. Despite our growth and scale, we're still just getting started. That's where you come in.
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