Process Improvement & Quality Engineer

About the role

What we do : At Sonoco Chesterfield we manufacture composite cans used as packaging mainly for food and powdered beverages. You have probably seen some of our products on the shelves in the supermarket: Pringles, the nation's favourite Bisto, Nestlé Coffee Mate, SlimFast powdered beverages, Heinz Baby Food, etc... Purpose of Job: Within the operations department and reporting directly to the Continuous Improvement Lead, your role is to improve the efficiency of our plant manufacturing processes by application of the lean manufacturing principles and Your day to day job will consist of: Ensuring an optimal production efficiency by problem solving top production losses, finding the root cause, and designing the issue out in the shortest period possible, leading to no repeated problems occurring. The same skill sets will be used to investigate the root causes of complaints - both from the customer and those found during production - and then to identify and implement effective preventative actions. You'll be supported by another process engineer, the quality team and the engineering team as well as our operators. Once a problem solved, the knowledge will be documented in a production standard and trained to the operators, so they can develop team self-sufficiency. You will also be assigned some projects to manage such as: Continuous improvement projects: 5S, SMED, Autonomous Maintenance, Centre-lining, Process Control Automation Machines installation & qualifications on site: Factory Acceptance Test, Commissioning, Team Training. New products introduction: trials of new materials and new products launch support at manufacturing level. You will challenge our operations staff to deliver safely some quality products on time every time. Role within the company and stakeholder interactions: The candidate will report to the site Continuous Improvement Lead with a dotted line report to the Quality Manager . The candidate will have to interact with multiple stakeholders on a day to day basis: Manufacturing, Engineering, Quality, Warehouse, Supply Chain..., sister plants (based in Europe), Suppliers The ideal candidate should have the capability to grow into a larger role within the UK to support Sonoco's commitment to succession development and succession planning Key Activities Develop and drive a culture of continuous improvement within site, ensuring the engagement and involvement of the entire Plant support and operations department. Lead improvement activities across all plant and equipment areas of site, through Define, Measurement, Analysis, Improvement and Control methods. Manage customer complaints and internal complaints for the site. This includes recording the complaints in Agile/Excel, leading the investigation into the root causes, agreeing and implementing the preventative actions, and reporting on the complaints to the internal and external stakeholders. Assist in the training of staff ensuring that they develop the skills to become subject/equipment experts in the various systems and processes on site. Thus enabling them to implement and sustain the improvements. Lead and support root cause analysis when plant and equipment issues arise. Suggest corrective and preventative actions and ensure that these are appropriately documented and approved in accordance with local procedures. Provide engineering support to include design reviews, commissioning and validation support of plant and equipment including factory acceptance testing, commissioning and improvement. Support the introduction of new plant and equipment defining user requirements specifications through to involvement in commissioning, validation and ongoing operation & maintenance. Develop, maintain and improve plant and equipment procedures to execute all activities in a safe and compliant way. Conduct optimisation studies and perform detailed engineering analysis of existing facilities, systems & process equipment. Support the management of the site maintenance programme to ensure that plant, facilities, and process equipment are kept safe and compliant with statutory regulation and company procedures. Work together with the Site and Operations managers to cover periods of holiday and absence; undertake other duties in relation to the position as the Company requires, including working additional hours as requested by the Site and Operations Manager. Take ownership of all equipment within your designated focus area, ensure that they are ran to pre-set speeds and conditions. All maintenance is completed to schedule with successful outputs. Where gaps are found, implement controls, and roll out to other similar equipment. KPI's/API's: Ensure that your area has adequate Activity performance indicators that improve KPI's, and these KPI's are measured at line level and acted upon when not achieved Track and trend performance issues to ensure that repeat problems are picked up, discussed and activities to resolve organised and follo