Product Manager III, B2B Intelligent Experience Platform

Benefits

Additional Information

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the team In the B2B division, we bring Expedia Group's innovative technology and distribution solutions to partners across the world. These businesses include global financial institutions, corporate managed travel, offline travel agents, global travel suppliers (like major airlines) and many more. We are looking for a high-performing Product Manager whose role is pivotal in shaping innovative travel products that align with strategic business objectives and delight travelers and partners. In this role, you will collaborate with cross-disciplinary teams to develop the next generation of travel platform, partnering closely with design, engineering, data science, finance, legal, and external partners to deliver a scalable, configurable, AI enabled travel platform that drives innovation and is at the forefront of the travel industry. Your efforts will focus on integrating advanced AI/ML technologies, conducting rigorous market analysis, and leading product direction with data-driven insights and strong customer empathy to define product strategy, prioritize roadmaps, and drive measurable business impact. In this role, you will: Product Strategy & Vision Organize the strategic vision into key themes that solve both short-term and long-term traveler, partner, and business needs Take a lead role in detailing a multi-quarter roadmap, articulating key themes, milestones, and trade-offs through a compelling narrative that resonates across senior leadership and cross-functional teams Balance short-term and long-term business considerations with product decisions and partner with Finance to set incremental revenue targets Drive innovation within the platform, exploring new use cases and experiences that increase customer confidence and drive metric improvement Customer, Market & Commercial Insight Reference detailed market research and competitive analysis (customer segmentation, market sizing, partner needs) to inform strategy and roadmap Clearly define the value proposition of the product through competitive analysis and/or understanding of customer pain points Develop testable hypotheses that address industry and regulatory needs and drive performance outcomes; use experimentation to validate direction Identify friction in the traveler journey (from discovery through post-trip servicing) and recommend customer-centric product and UX solutions to increase understanding, trust, and conversion Data, Experimentation & AI/ML Facilitate integration of AI/ML into product functionality (e.g., personalization, pricing support, or servicing flows) by leveraging an understanding of model development (data collection and processing, model training, evaluation, deployment, and monitoring) Independently design product experiments, gather and analyze product data, draw insights, and make informed decisions; engage Data Analytics teams where deeper analysis is needed Define new metrics, dashboards, and data sources to monitor the health of the product (e.g., attach rate, conversion, NPS/CSAT) and drive regular metric reviews that lead to concrete actions Execution & Delivery Leverage understanding of technical architecture to ensure decisions address product requirements and adjust designs to account for dependent systems Effectively prioritize initiatives and features using a data-informed framework that incorporates business impact, risk, customer value, and effort Own product requirements documentation (PRDs, user stories, acceptance criteria) leveraging Expedia Group's standard toolkit; ensure clarity, completeness, and alignment to outcomes Collaborate closely with engineering to break down user stories, identify and manage dependencies, and ensure predictable delivery against roadmap commitments Facilitate alignment between engineering, design, operations, and partner teams by ensuring product goals and success measures are clearly articulated and visually represented Create and interpret product experiments in partnership with UX and data teams to deliver platform value Stakeholder Leadership & Communication Develop the ability to influence without formal autho