Sr Client Service Representative - Fund Accounting, Alternatives

Responsibilities

• Work effectively with to support client requests, deliverables and issue resolution
• Effectively monitor and respond to client inquiries
• Assist in activities that support the measurement of Client Service Standards across the various products BBH provides to our clients
• Provide filtering and escalation for client requests
• Utilize relevant internal technology solutions to effectively manage and escalate client inquiries
• Provide a timely response and solution to internal inquiries, escalating to Client Service Supervisor as necessary
• Ensure adherence to all established standard procedures, best practices and process controls
• Review and discuss issues requiring escalation with client service team
• Develop an in-depth working knowledge in one of the core functions of service delivery - i.e. fund accounting or custody. Relevant knowledge of the core functions includes:
• Fund accounting :
• Custody :
• Education, Skills & Desired Experience:
• BA or equivalent
• At least 1 year of relevant or industry experience preferred
• Strong written, verbal and presentation skills
• Aptitude for numbers, accuracy and organization
• Ability to work accurately and quickly under pressure
• Creative problem-solving skills including the ability to identify, recommend and implement solutions
• Ability to learn and adapt to new technologies and systems
• Language skills commensurate with office location and client relationships supported
• Ability to work in a collaborative environment that requires collaboration with multiple teams
• Salary Range
• Boston: $55,000 - $70,000 base salary + annual target bonus
• We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.
• About BBH:
• We believe that how we do our work is just as important as what we do. We are relentless problem solvers wh

Benefits

Additional Information

At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. Job Summary: Working under direct supervision, the Sr. Client Service Representative is an entry level position responsible for servicing and maintaining oversight of their assigned client relationships. The individual focuses on the Fund Accounting, Administration and Custody disciplines and the applicable product offering for assigned client relationships. The CSR will assist more senior team members with oversight of operational production, client accounts, client conversions, reporting and analyses to ensure high client satisfaction

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