On-Site Applications Engineer

Responsibilities

• Provide timely reports to management and customers on KPIs and other correspondence as necessary to manage the overall health of the customer partnership.
• Provide on-site analysis of failed seals and equipment and perform an in-depth root cause failure analysis (RCFA) as required, working with all departments at the assigned site to collect data for RCFA activity.
• Make appropriate selection of seals and support systems including design features and materials of construction based on knowledge of Flowserve product lines, specified operating conditions, rotating equipment specification and customer requirements
• Work with workshops and plant personnel to track customer orders and ensure compliance with customer requirements.
• Provide field support for seal assembly, disassembly, and installation, pre-commissioning and commissioning activities.

Requirements

• To ideally come in with 2 years of customer contact experience relating to the troubleshooting and design development for customer requirements.
• Candidates should ideally be experienced in mechanical seals or relevant rotating equipment.
• Ability to interpret engineering drawings with a strong technical background with customer focus.
• Willing to station onsite in refinery/chemical plant environments.
• Local Singaporean / Singapore PR are most encouraged to apply
• Preferred Experience / Skills:

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Flowserve? Share your experience