Sr SAP BI/BO Consultant

About the role

Sr SAP BI/BO Consultant1 AMS Support & Incident Management Provide L2/L3 support for SAP BO/BI issues Troubleshoot and resolve: Report failures (Web Intelligence, Crystal Reports) Data inconsistencies between ECC and BW Job failures (ETL / data loads) Manage SLA-driven tickets via tools like ServiceNow / JIRA 🔹 Reporting & Dashboard Support Support and enhance reports built using: SAP BusinessObjects (WebI, Crystal Reports) SAP BW Queries (BEx) Validate report data against ECC tables (e.g., VBAK, BKPF, MARA) Ensure business-critical reports are always available and accurate 🔹 Change Requests & Enhancements Implement minor enhancements / CRs : Modify existing reports Create new queries or dashboards Prepare functional/technical specifications Coordinate with development teams for implementation 🔹 Data & ETL Monitoring Monitor and support: Data loads (InfoPackages, DTPs, Process Chains) Delta loads from ECC to BW Identify and fix: Data load failures Performance bottlenecks 🔹 Performance Optimization Optimize: Slow-running reports BW queries and data models Improve query performance using: Aggregates Indexing Query design best practices 🔹 Integration with ECC Strong understanding of ECC data sources: FI, SD, MM modules Validate extractors and data flow from ECC to BW/BO Handle issues related to: LO Cockpit Generic extractors Delta mechanisms 🔹 Testing & Transport Management Perform: Unit Testing Integration Testing UAT support Manage transports across landscapes (DEV → QA → PROD) 🔹 Documentation & Knowledge Management Maintain: Technical documentation KT documents Report catalogs Support knowledge transfer sessions 🔹 Continuous Improvement Identify opportunities to: Automate reporting Improve data quality Enhance user experience 🧠 Required Skills & Experience ✔ Experience 6-12 years of SAP BO/BI experience Strong exposure to ECC AMS / Support projects Experience in handling production support environments ✔ SAP BO Skills Hands-on with: Web Intelligence (WebI) Crystal Reports Universe Design (IDT / UDT) Experience in report scheduling and publication ✔ SAP BW Skills Strong knowledge of: BW Data Modeling (InfoObjects, DSOs, InfoCubes) BEx Queries Process Chains Experience in: Data extraction from ECC Delta handling ✔ Technical Skills Knowledge of: SQL / database concepts ECC tables (FI, SD, MM) Understanding of: Data warehousing concepts ETL processes ✔ Tools & Methodologies ITSM tools: ServiceNow / JIRA / Remedy Exposure to: SAP Solution Manager (nice to have) 🏆 Good to Have Exposure to: SAP BW on HANA / BW/4HANA SAP Analytics Cloud (SAC)