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Program Manager

External
zinnia logoZinnia · Alpharetta, GA
Full-timeHybrid1w ago
Capacity PlanningExcelLeadershipRisk ManagementStakeholder Management
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About the role

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value - and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

Responsibilities

  • Provide program-level leadership and direction to cross-functional consulting teams, including subject matter experts, senior consultants, and technical specialists, ensuring alignment with client goals and organizational priorities.
  • Forge strong partnerships across internal divisions and with external stakeholders to drive cohesive, outcome-oriented engagement strategies.
  • Design and oversee holistic engagement plans for high-impact transformations, balancing priorities and resource capabilities while empowering team members to contribute their unique expertise to the broader delivery vision.
  • Optimize resource allocation and capacity planning to ensure high-impact utilization, scalability, and overall project efficiency across portfolios.
  • Partner with Consulting Leadership, Sales, Delivery, and Executive stakeholders to scope engagements, validate strategic alignment, and finalize resource and budget estimates.
  • Provide executive oversight of project financials, including budget governance, risk management, and revenue optimization across engagements.
  • Set and enforce an engagement's delivery milestones, ensuring timelines are proactively managed and continuously aligned with evolving client needs; and hold team members accountable for delivery quality and communication.
  • Deliver high-quality, data-driven project performance insights through executive-level reporting and strategic control metrics.
  • Lead client communication with executive presence, fostering trust and transparency through consistent, value-driven interactions.
  • Continuously build domain and solution expertise, enabling thought leadership and credibility as an engagement leader.

Requirements

  • Minimum 8 years of progressive project leadership experience, preferably within the technology, insurance, or financial services sectors, with a track record of driving business transformation.
  • At least 10 years of experience leading complex solution delivery or consulting engagements at the intersection of business and technology, with direct accountability for executive stakeholder management and value realization.
  • Domain expertise in Annuities, Life Insurance, and/or broader financial services, with the ability to guide strategic decision-making and delivery execution in regulated, customer-centric environments.
  • Proficient in leveraging advanced project and program management methodologies and tools, including enterprise platforms such as MS Project, advanced Excel modeling, and executive reporting through visual storytelling in PowerPoint.
  • Exceptional executive communication and presentation skills, with the ability to influence, negotiate, and drive alignment across C-level stakeholders, clients, and internal teams.
  • Proven ability to lead in fast-paced, matrixed environments, demonstrating organizational agility, high accountability, and a commitment to driving outcomes through effective time and priority management.
  • Strong strategic thinking and analytical capabilities, with a solutions-oriented mindset and the ability to synthesize complex data into actionable insights.
  • WHAT'S IN IT FOR YOU?
  • Zinnia offers exc

Benefits

Vision insurance

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