(Senior) People Operations Partner, ANZ

About the role

The People & Talent team at Airwallex is focused on building a high-performing, well-supported and scalable organisation. Across ANZ, the team partners closely with leaders and employees to deliver strong people outcomes, support growth, and ensure our operating foundations keep pace with the complexity of the business. As we continue to scale and operate in a more regulated environment, we need sharper insights, stronger process & governance, and more intelligent operations. The (Senior) People Operations Partner, ANZ sits alongside People Partnering as a distinct specialist transformation role. This position leads the next evolution of People Operations across ANZ by owning the transformation layer (analytics, governance, process design, automation, controls, and higher-complexity operational change) to build a more scalable, insight-led, and well-controlled People function. A core expectation is a genuinely AI-native, highly analytical, and automation-oriented mindset, focusing on systems thinking and structured execution to lift decision quality and reduce manual effort. This is not a traditional People Ops delivery role, nor is it intended to own all Business-as-Usual (BAU) People Ops tasks.

Responsibilities

• Lead key People Operations transformation priorities across ANZ, including regional OKRs, service improvements and operating model changes.
• Build and embed People Insights and Workforce Insights capability that gives People Partners and leaders timely, trusted and actionable workforce data.
• Identify, prioritise and deliver AI and automation initiatives across People Operations and adjacent P&T workflows, with clear measures for adoption, efficiency and risk reduction.
• Strengthen governance, controls and data integrity across People Operations so that processes are accurate, auditable and fit for a more regulated environment.
• Support complex regional initiatives such as new market setup, payroll transitions, mobility-related process design and other structural changes requiring cross-functional coordination.
• Create scalable SOPs, control points and playbooks that improve consistency in-region and can be reused more broadly where relevant.

Requirements

• We're looking for someone who combines strong people analytics capability with operational transformation depth. You are excited by AI and automation, but equally strong on judgement, governance, precision and trust.
• 8+ years of experience across People Analytics, People Operations, Workforce Insights, People Technology, or related transformation-focused roles.
• Proven experience building dashboards, insight packs, reporting rhythms or analytics capabilities that inform leadership decision-making.
• Experience leading process redesign, operating model improvements or cross-functional People transformation initiatives.
• Strong understanding of governance, controls, data integrity and documentation in a People or other regulated operating environment.
• Demonstrated ability to translate complex data into practical insights, clear recommendations and measurable operational change.
• Strong stakeholder management skills, with the ability to work effectively across leaders, People Partners, Shared Services Center, Payroll, TA, Re

Additional Information

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles . You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.

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