Regional Manager, Aviation

About the role

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy - a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it.

Responsibilities

• Oversee the development and attainment of regional operating plans and budgets and reforecasts
• Participate in the development of regional financial and operational goals and achieve the determined goals
• Monitor regional financial and operational results to ensure the profitability of existing locations within the assigned region
• Build and maintain strong client relationships by ensuring open communication and mutual benefit
• Proactively address client needs and concerns, including managing budget discrepancies, maximizing revenue opportunities, and ensuring contract compliance
• Lead initiatives to improve client satisfaction and retention, including developing and acting on feedback from surveys, addressing deficiencies found in facility audits, and creating retention plans for at-risk locations
• Drive new business growth by managing the full sales cycle, from lead generation and opportunity qualification to closing deals and onboarding new clients
• Negotiate and finalize contracts with new clients
• Grow existing accounts by identifying opportunities to sell additional products and services
• Foster a culture of professional growth by mentoring subordinates, implementing development plans, addressing performance issues, and creating a fair environment for talent advancement

Requirements

• 5+ years of managing multiple locations, stores and properties
• Proven track record of successfully meeting or exceeding budget expectations, developing new business, and building strong client relationships
• Ability to convey complex financial information and strategies clearly to both clients and internal teams, with excellent verbal and written communication
• Strong understanding of financial analysis, including the ability to manage budgets and understand key performance indicators, along with a strong familiarity with contract structures and terms
• Experience in negotiating effectively to secure new contracts, retain existing business, and resolve potential disputes
• Proficiency with Microsoft Office Suite, Google Workspace, and Slack
• Must possess a valid state-issued driver's license with a current address and acceptable driving record
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes
• While not required, these are a plus
• Bachelor's Degree
• Prior parking industry experience a plus
• Experience with budgeting software, Salesforce, P&L Review systems
• Metropolis may utilize

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