Utilize a centralized support center, dedicated sales and marketing team to deliver increased sales growth through additional market segment penetration and improved customer relationships and retention
Lead a team of 2 or more Field Operations Managers responsible for managing service specialists and ensuring service excellence is delivered
Oversee a team of 30+ service specialists (reporting to field service managers) responsible for delivering pest elimination solutions to customers
Effectively select, train, develop and coach field service managers and service specialists with emphasis on customer retention, growing existing account add-on sales, and maintaining a high level of customer satisfaction
Develop and coach Field Service Managers on leading the service specialists with emphasis on successful market results.
Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab
Manage area business process to maximize route productivity and ensure consistent service delivery
Fully understand Ecolab protocols and procedures to assure quality service and compliance with applicable regulations and laws
Position Details:
This is a field-based position and may require travel in and around the surrounding area: Tampa, FL, Sarasota, FL and surrounding areas
Requirements
Bachelors' Degree or equivalent combination of education and Ecolab experience
3 years of supervisory or team leadership experience in a field support or service-related industry
Position requires the ability to obtain required pest certification and/or business licensing pursuant to state/local law
Position requires a current and valid Driver's License
Ecolab conducts a background check on all candidates who receive a job offer
Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer
Immigration sponsorship not available for this role
Bachelor's Degree in Business Administration
2 years of experience managing managers
Proven record of meeting customer needs, quality service delivery and meeting business objectives
Proven record of successful P&L management experience to include meeting or exceeding specific financial targets such as sales, gross profit, and/or quality service reputation
Demonstrated leadership and career progression to managing managers level in a large route service organization
Exceptional communication and organization skills with aptitude to implement change initiatives
Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment
Prior experience in value added sales and/or new account generation
Bi-lingual - English and Spanish
Physical Demands:
Position requires the lifting/pushing/pulling/carrying up to 50 pounds chest high
Position requires wearing and using a respirator
Position requires working in a variety of conditions which may include confined spaces, damp and/or dusty locations, use of ladders, freezing and hot conditions
Essential duties of the position include lifting, kneeling, crouching, reaching, using hands and fingers, balancing, walking, standing, talking and hearing
Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
Benefits
Starting Day 1 access to our comprehensive benefits package including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement, paid parental leave, select discounted childcare resources and more!Receive a company service vehicle for business useAccess to best-in-class resources, tools, and technologyGrow your income as you drive district profitabilityThrive in a company that values a culture of safetyDental insuranceVision insurance401(k)Equity / stock optionsParental leave
Additional Information
Join Ecolab's industry leading Pest Elimination team as a Market Manager in the Tampa, FL and Sarasota, FL area .
As a Market Manager you will oversee a market of up to $9M in business, ensuring sale goals and expense budgets are achieved. You will develop and lead a team of Field Operations Managers and Service Specialists who provide pest detection, elimination and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. Within the team, you will be responsible for developing strategy for the growth of the market, building and maintaining customer relationships, and developing a talent pipeline to produce strong talent within the market and region.
Ecolab · US