Global Head of Specialist Solutions Architecture, Revenue

About the role

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. The Billing Solutions Architects (SA) team is a group of specialists with a deep understanding of Stripe's products and the broader subscription, billing, and payments industry. They excel at using Stripe's platform to solve complex customer problems and collaborate with sales teams to create custom solutions and provide strategic guidance to merchants. Their contributions extend to helping achieve revenue and pipeline goals, offering insights on go-to-market plans, and providing valuable feedback to product and engineering teams.

Responsibilities

• Technical Expertise: Serve as the subject matter expert on our billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape
• Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations
• Customer Success: Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations
• Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization
• Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency
• Technical Support: Help resolve complex technical issues for key customers, working with customer success and engineering teams
• Sales Interlock: Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions
• Thought Leadership: Participate in marketing events, including executive briefings, conferences, and trade shows
• Regional Expertise: Develop and maintain a deep understanding of the region's market dynamics, regulatory environment, and business practices related to payments and billing solutions

Requirements

• Minimum Requirements:
• 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices
• 5+ years of current experience in the payments, fintech, or closely related industry
• Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes, and subscription/billing systems
• Knowledge of regional compliance and regulatory requirements related to payments and billing, including GDPR, PSD2, and invoice tax application
• Solid understanding of financial infrastructure industry trends and emerging technologies
• Fluent in both German and English, with the ability to articulate complex technical concepts to diverse audiences
• Executive presence, strong relationship-building skills, and passion for customer success
• Willingness to travel up to 30% of the time

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