VP Global Operations

Responsibilities

• The distinction between execution and strategy at Tensec is not a hierarchy of importance. It is a division of focus. You own the operational machine. The COO owns the institutional direction, relations with investors and banking partners and future initiatives.
• Operational Leadership
• Serve as the first point of contact for day-to-day operational, legal, and cross-functional questions from the CMO, CPO, and the senior layers under the country management teams.
• Advise the product team on operational and legal requirements for the client onboarding experience. Coordinate legal review of onboarding flows and ensure the backend operations organization can deliver what the frontend promises. Product owns the design; you own the backend operational capability.
• Ensure the operations organization provides the support the PMO function requires to execute cross-functional initiatives. PMO and tech enablement ownership sits at COO level.
• As Tensec's operations become increasingly AI-assisted, ensure the operational tools your team relies on are deployed responsibly and that AI-generated outputs are used appropriately across client-facing and internal workflows.
• Treasury Backend Infrastructure
• Build the proprietary orchestration layer that sits above our existing vendor infrastructure, giving Tensec the flexibility to operate across any rail and in any market on our own terms.
• Manage and expand our vendor network, including existing infrastructure partners powering our Asia and EU corridors. Evaluate, negotiate, and onboard new partners as we enter additional markets.
• Work with engineering and product to develop and continuously improve the orchestration technology that makes Tensec's treasury function intelligent, automated, an

Benefits

Additional Information

Tensec is the AI-native platform that enables trade companies, including importers, exporters, logistics firms, and distributors, to give their finance and treasury teams everything they need in one place: cross-border payments, FX, treasury management, and (soon) trade finance. Fully built digital experience and dashboard. No technical integration required. No build required. Tensec delivers the complete platform and our clients simply login. Founded in 2023, Tensec is a global fintech that enables small and medium-sized businesses (SMBs) to enter global trade and thrive by giving them access to global transaction banking solutions that are user-friendly, efficient, and secure. Tensec founders have driven startups from foundation to exit, built decacorns, and led global teams at companies such as PayPal, Credit Karma, Facebook, Goldman Sachs, Visa, Mastercard, and American Express. We're putting together a world-class team to disrupt the $50 trillion cross-border b2b financial services industry by providing SMBs the financial strength to participate and win in the global economy. The Tensec team is diverse and global, with members in San Francisco, New York, Miami, Monterrey, and Sao Paulo. We are funded by top venture capital firms such as Quiet Capital, Costanoa Ventures, Coinbase Ventures, Clocktower, WillowTree, and prolific angels such as Jason Pate (Chief Strategy Officer, Plaid), Bora Chung (ex-Chief Experience Officer, Bill.com and Board Member, Remitly). How we work We move fast, debrief quickly, and expect you to own your output. This is a dynamic company, we value speed and decisiveness over process. You'll have the context you need to make good decisions, and the autonomy to make them. We believe that successful companies and teams are directly correlated to a company's cultural DNA. At Tensec, we make a deliberate effort to create values and foster a culture able to unleash both human and organizational potential. We strongly believe that the best business results derive from teams that have a strong identification with a mission, push themselves to the edge, and love what they do. Why This Role Exists Tensec is moving from three markets to many. We operate across the US, Mexico, and Brazil today and are expanding into Asia and the EU. We have financial partnerships powering our Asia and EU corridors today. Building the proprietary orchestration layer that sits above them, giving Tensec the flexibility to operate across any rail and in any market on our own terms, is one of the most important things we will do in the next two years. We are looking for someone who makes things happen. Reporting into our COO and co-founder you will define and execute strategy with precision, own the outcomes, and build the institutional infrastructure that lets Tensec scale without breaking. That is not a supporting role. That is the most consequential operational role in the company today. On top of that, you will help build the treasury backend that powers real-time money movement on stablecoin rails, own the US market buildout heading into H2 2026, and as we expand into trade finance, serve as the legal and operational architect of an increasingly complex platform.

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