Senior Quality Analyst

About the role

Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member-Developer, Business Analyst, Designer, etc.-they ensure quality is thoughtfully examined in both processes and technology. QAs are more than testers; they're team motivators and strive to inspire all teammates to weave quality into their mindsets and code. - Hybrid role (3 days per week) at the client's office's in Sunnyvale - CA. Job responsibilities Advocate for quality being built into software and products and aspire to 'shift quality to the left' i.e. highlight and put measures for risk mitigations within the team as early as possible. Collaborate with cross-functional teammates to embed quality at every stage of product evolution from ideation to customer usage. Regularly carry out exploratory testing to gain insights and uncover potential risks. Offer improvements to code, tests, testability and suggest tools and frameworks. Examine end-to-end processes including test coverage across all layers of the tech stack, ensuring quality is embedded throughout. Contribute to the creation of a reliable and maintainable automated testing suite to ensure simple, effective analysis of failures and avoid any test case duplication. Alter team approach based on standards and regulations in certain industries. Coach the client's team and encourage them to adopt a quality mindset. Advocate QA expertise to the broader tech community in Thoughtworks, speaking at conferences and acting as a mentor for junior-level QAs. Job qualifications Technical Skills You have worked as a Quality Analyst as part of a wider development team, pairing with Devs, Business Analysts, Infrastructure Engineers, and Designers to embed quality and testing mindsets within different roles. You have experience with agile, code management, deployment strategies and release management. Familiarity with practices such as TDD, BDD, CI/CD and models such as Test Pyramid and Swiss cheese. You are comfortable suggesting changes to both on premise and cloud architectures for enhancing quality. You can perform different types of functional and cross-functional testing including performance and security testing across varied architectures. You know how to best leverage metrics to improve lead time, deployment frequency, mean time to recovery and change fail rate. You can design quality strategies and can produce one for the team. Knowledge of user experience and user research including prototyping, personas and AB testing, which can be translated into a test strategy. You can coding with Javascript and Typscript. You have experience with WebdrierIO or Playwright and exposure with AI. Professional Skills You enjoy influencing teammates and advocating for quality as a shared team responsibility. You are passionate about ensuring the correct product is being built, not just that it is being built correctly. You work in a communicative and collaborative way. You thrive in safe, collaborative environments where different opinions, ideas and perspectives are freely shared. Other things to know Learning & Development There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. Responsible Use of AI in Recruitment At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions. Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers. We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment . EEO Thoughtworks is an equal-opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We pr