Greet guests as soon as possible when they arrive at the restaurant.
Present menus, answer questions about menu items, and make recommendations when appropriate.
Take accurate food and beverage orders and enter them into the POS system.
Serve food and beverages efficiently, checking in with guests to make sure they're happy.
Process payments accurately and promptly using the hotel's point-of-sale system.
Maintain the cleanliness and organization of tables, service stations, and the dining area.
Assist with opening and closing duties, including setting up tables, refilling condiments, and polishing glassware or silverware.
Communicate effectively with kitchen and bar staff to ensure timely and accurate order delivery.
Handle guest concerns and special requests professionally, escalating issues to management when necessary.
Follow all safety, sanitation, and Hilton brand standards.
Requirements
Previous experience as a server in a hotel or upscale restaurant is preferred.
Excellent interpersonal and communication skills.
Ability to work collaboratively in a team environment.
Familiarity with POS systems and basic cash handling.
Strong attention to detail and a commitment to guest satisfaction.
Flexible schedule, including availability to work mornings, evenings, weekends, and holidays.
High school diploma or equivalent; hospitality training or coursework is a plus.
Physical Requirements:
Ability to stand and walk for extended periods.
Ability to lift and carry trays or items weighing up to 25 pounds.
Comfortable working in a fast-paced and dynamic environment.
Benefits
Flexible schedule
Additional Information
226 rooms | 12,643 sq. ft. meeting/event space
Amenities: complimentary shuttle to and from SeaWorld, multiple on-site dining options, pet friendly rooms, fitness center, outdoor games and activities.
Our Hill Country hotel is just five minutes from SeaWorld San Antonio and under 20 minutes from the River Walk and Lackland Air Force Base. Featuring three heated outdoor pools, a whirlpool, cornhole, and giant table games, along with flexible on-site dining options, the property offers a resort-style experience. It provides an engaging environment for hospitality professionals focused on creating exceptional guest experiences and leisure operations.
Hriproperties · Hilton San Antonio Hill Country