Global Hubspot Sales Operations

Responsibilities

• HubSpot Data Ownership & Accuracy
• Own data cleanliness and accuracy inside HubSpot across the entire sales pipeline
• Identify and fix incorrect, incomplete, or inconsistent data
• Ensure all sales data reflects reality and can be trusted for decision-making
• Workflow & Automation Execution
• Build, maintain, and troubleshoot HubSpot workflows and automations
• Ensure lead routing, deal movement, and task assignments function correctly
• Reduce friction for Sales by simplifying and optimizing workflows
• Sales Pipeline & Reporting Support
• Maintain and support the integrity of the deal pipeline (lead → calls → close)
• Ensure accurate tracking of sales KPIs and performance metrics
• Support and maintain integrations feeding into reporting systems (e.g., "Daily Dash")
• System Troubleshooting & Problem Solving
• Diagnose issues across HubSpot, integrations, and workflows
• Work cross-functionally with Sales team members to identify root causes
• Implement solutions quickly without waiting for direction
• Process Documentation & Training
• Build and maintain clear, step-by-step process documentation ("point-and-click" SOPs)
• Train Sales team members on correct system usage
• Ensure new hires are properly set up and onboarded in HubSpot and related tools
• Quality Control & System Integrity
• Ensure all workflows, automations, and data structures are functioning correctly
• Continuously monitor for errors, inconsistencies, and breakdowns
• Escalate issues quickly and proactively
• Our Requirements Are Pretty Straightforward. To Qualify You Must:
• 2+ years experience managing a company's HubSpot instance for Sales
• Strong understanding of sales pipelines and funnel stages
• Proven experience building workflows and automations
• Strong problem-solving ability and resourcefulness
• High level of proficiency in Google Sheets (formulas, lookups, data handling)
• Ability to work independently and execute without constant direction
• Strong written and spoken English
• Ability to work U.S. business hours consistently
• Ability to move quickly without sacrificing accuracy
• Bonus:
• HubSpot certifications
• Experience with the following integrations: Zapier, Coefficient
• Familiarity with sales tools such as Zoom Phone or similar systems
• Exposure to AI tools or automation platforms
• In Return, Here's Our Promise to You:
• At Crisp, we don't just hire people: we build A-players.
• Clear expectations. You will know exactly what success looks like.
• High-impact work. Your work directly affects revenue decisions.
• Fast-paced environment. Work moves quickly and decisively.
• Growth opportunity. Strong performance leads to expanded responsibility.
• Ownership culture. You are trusted to solve problems and execute.
• Why Our Work Matters:
• Lawyers go to law school to learn how to practice law, but law school doesn't teach them how to run a business. In a world where the best cases often go to the best marketers, not nece

Requirements

• You are highly detail-oriented and process-driven.
• You take ownership of problems and solve them without being handheld.
• You move with urgency and do not let tasks sit idle.
• You are highly experienced being the HubSpot expert and troubleshooting issues independently.
• You are not afraid to "get your hands dirty" fixing data and cleaning systems.
• You communicate clearly and directly.
• You can handle a fast-paced, high-pressure environment with strong personalities.
• You do not make excuses, rather, you find solutions.

Benefits

Additional Information

Do you enjoy working inside systems, fixing what's broken, and making things run correctly? Can you take messy, inconsistent data and turn it into something accurate, reliable, and usable? Do you get satisfaction from building workflows, troubleshooting issues, and ensuring nothing slips through the cracks? Final question: When faced with a complex challenge, do you get excited, or run away? At Crisp, we're on a mission to help 10,000 law firms each grow their revenue by $10,000,000 over the next 10 years, creating a $10 billion impact in the legal industry. We operate with the intensity of a championship team, where every player is expected to bring their best, own their outcomes, and drive results. We're hiring a HubSpot Sales Data Operations team member to support our Sales organization by owning data accuracy, workflow execution, and system reliability inside HubSpot. This role exists for one reason: ...to ensure that our HubSpot data is accurate, our sales workflows function correctly, and our Sales team can operate without friction, enabling leadership to make decisions based on reliable data and drive revenue growth. If data is wrong, decisions are wrong. This role ensures that never happens. ** IMPORTANT: TO APPLY ** You will be evaluated and vetted based on your ability to follow instructions: Follow this Willo link (recorded interview platform), and answer the few questions on there, first. Then reply to the ad, stating you've completed the Willo, and we will be in touch.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Crisp? Share your experience