1-5 + years related experience with rotating equipment preferred. Candidates who possess
Technical knowledge of pump hydraulics, mechanics and construction
Excellent interpersonal relationship building skills with strong verbal and written communication skills.
Experience with a Customer Relationship Management (CRM) Salesforce, Configure Price Quote (CPQ), and/or Enterprise Resource Planning (ERP) tools
English language proficiency required written and oral
Current Mexican Passport and US Tourist Visa to Travel to US.
Travel requirement 10%
PLUS :
Pump selection software experience is a plus.
Ability to work with ambiguity, manage multiple projects at once, and review technical documents and drawings.
Ability to be self-managing and self-leading.
Xylem does not provide visa sponsorship for this position
Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package.
Additional Information
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
THE ROLE : The Applications Engineer will be responsible for providing cordial, timely, and accurate Vertical Turbine Pump product and order support four our Goulds Team . This role will collaborate with other technical and engineering groups, production, and sales to understand the needs and desires of the customers and provide them with service levels that meet or exceed customer expectations.
We're Hiring an Applications Engineer!
CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
Provide Applications Engineering support to channel partners, distributors and end users
Provide optimal design selections based on customer requirements.
Estimate project costing and negotiate lead times.
Collaborate with purchasing team and other stakeholders to obtain costing for components as required
Support maintenance of CRM funnel to ensure opportunity visibility by field sales team.
Develop technical depth and understanding of Xylem products and applications.
Conduct Project Engineering activities during submittal development and order fulfillment
Collaborate with other technical and engineering groups to provide the required customer solution.
Proactively anticipate and mitigate risk
Provide timely responses to inquiries .
Meet or exceed established SLA and required metrics.
Be easy to do business with
Support timely order entry, deliverables and order status.