Assistant Coach
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About the role
Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together Salary range for this role: Starting salary range based on experience $58,000 - $66,000 USD
Responsibilities
- Essential Functions
- Customer Experience: Ensures a clean, hospitable, and brand-aligned guest journey by upholding SWEET standards, acting on guest experience metrics, and making timely business decisions to deliver fast, accurate, and memorable in-store and digital experiences.
- Financial + Business Acumen: Supports operational excellence by managing controllable costs, executing schedules, and partnering with the Head Coach to drive sales and implement short- and long-term strategies using insights from the Ops Dashboard.
- Systems, Process + Tech: Ensures effective team deployment and expert use of systems by supporting daily operations, troubleshooting issues, and prioritizing tasks to drive smooth and efficient execution.
- Execute Assistant Coach Career Path Duties: Perform all essential functions outlined in the Shift Leader role, including those from the Kitchen Lead and Team Member roles
- What Makes You Stand Out
- Experience in fast casual restaurant chains
- Hands-on experience with local, organic, and sustainable products
- Familiarity with tech tools and systems used in operations and scheduling
- Proven leadership experience with strong problem-solving skills and ability to make confident decisions under pressure
- Excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences
- Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight
- Minimum Requirements
- Meet all physical requirements for all roles within the career path, including the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member.
- 2+ years in a restaurant management/supervisory role
- Experience managing and developing 6+ team members per shift
- Food Handler or ServSafe certification
- Must be available to work a minimum of 30 hours per week
- Must be 18 years of age or older
- Must be authorized to work in the United States
- What Perks You'll Get
- Competitive base salary + 15% bonus potential
- Medical, dental + vision insurance plans to suit your and your family's needs
- Paid Vacation + Wellness time
- 401(k) program
- Paid family leave; we fully support new parents
- Complimentary greens
- Free sweetgreen swag
- An opportunity to make a real impact on the people around you, both by growing them and connecting them to real food
- A collaborative team of people who live our core values and have your back
- A clear career path with opportunities for development, both personally and professionally
Benefits
Additional Information
A Healthier Future Starts With You As an Assistant Coach (Assistant General Manager), you support your store as a leader, strategist, and mentor. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.
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