Lead Operations Analyst
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About the role
Q2 is seeking a Lead Operations Analyst to join our Strategic Operations Team . In this role, you'll be responsible for overseeing key operational initiatives, leveraging tools like Salesforce, Jira, Python, SQL , Power BI and advanced Excel. You will support operational transitions and business operations by developing capacity models, analysing performance trends, building insightful dashboards, and collaborating closely with cross-functional stakeholders to ensure programs are delivered on schedule and within budget. This incumbent must have strong analytics-first mindset leveraging statistical techniques, historical trend analysis, and the integration of multiple data sources to create short- and long-term forecasts, scenario models that support both strategic and tactical decision-making across the business.