Spectrumhealth · Dearborn, MIPrepare for this interview
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Shift and Status Full time, Monday to Friday, 8:00 a.m. to 4:30 p.m. Job Summary Provide clerical assistance and support to the professional staff in Care Management. Responsible for the delivery, explanation, receipt and documentation of patient family signatures on the mandated CMS Important Notice of Discharge Appeal Rights as well as keeping accurate records of all deliveries and attempts. Timely and accurate patient care information processed (calls, fax, mail and errands). Essential Duties Deliver, explain and obtain patient/family signature on CMS Important Notice of Discharge/Moon Letters. Collaboration with care management team to facilitate post-acute placement authorizations. Places telephone calls to patient families, guardian, POA to deliver notices, timely follow-up with second notice as appropriate. Keep accurate recording of notices given in EPIC. Maintain appropriate Work Q. Responsible to facilitate and document information electronically sent to Livanta. Performs receptionist duties i.e. phone messages, clerical support. May maintain inventory and order department supplies from Peoplesoft. Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. Performs other duties as assigned.
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