Administrative Assistant - Bridlewood Dental

Benefits

Additional Information

Get to Know Us: At Bridlewood Dental, we're more than a dental practice, we're a community hub where patients feel valued and team members feel inspired. Located in the heart of Kanata, our clinic blends a friendly, down-to-earth atmosphere with the latest in dental technology to deliver exceptional care. Our team is known for its energy, collaboration, and genuine care for both patients and one another. We celebrate growth, encourage new ideas , and create an environment where your skills and passion can truly thrive. If you're searching for a workplace where positivity, innovation, and teamwork come together, Bridlewood Dental is the place to grow your career. Schedule: Full Time Monday and Thursday 9:00am - 5:00pm Tuesday and Wednesday 7:45am - 4:15pm Friday or alternating Saturday 7:45am - 3:30pm What Sets Us Apart: Grow Without Limits: We'll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program Build Your Career with Us: Be part of a team that shares expertise , tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth The wage for this Dental Administrator position is $21-$31 /hour depending on skills, experience, and location. Please note that this is a replacement job opening. Your Role: Welcome and assist patients upon arrival, creating a warm and positive first impression Optimize the daily appointment schedule to ensure full utilization with minimal gaps Effectively manage the recall system and maintain accurate, up-to-date patient records Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts Proactively manage potential cancellations and address objections to encourage patients to keep their appointments Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner About You: Minimum 1 year of Dental A dministration experience is required Experience with dental software programs is required C linical background is considered an asset Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.