Own and grow a portfolio of customers which will contain a mixture of strategic and high-value operator accounts and lower value operators likely local only to one region.
Develop, maintain and execute structured Strategic Account Plans outlining revenue targets, growth levers, competitive positioning, and execution timelines.
Lead QBRs with customers independently and in-support of strategic accounts, providing insights, recommendations and areas of strategic focus.
Represent Aristocrat Interactive at key industry events (G2E, ICE, SBC, etc.)
Revenue Growth & Negotiation Leadership
Lead both simple pricing and contractual negotiations and support more senior commercial team members in more complex negotiations.
Consistently achieve revenue targets and maintain disciplined forecasting and revenue planning.
Drive product adoption and performance optimisation across regions.
Best in Class Account Management
Handle and prioritise customers daily issues in conjunction with internal support functions.
Identify and develop business opportunities with your customers by upselling and cross-selling new and existing products and features, content, marketing / promotional, and new market opportunities.
Identify and co-ordinate training requirements and ensure educated delivery of both marketing and technical documentation.
Customer and Market Insight & Strategic Contribution
Be both literate and curious with regards to data and run tracking, reporting, and analysis of KPIs.
Provide customer and market intelligence to inform regional strategy.
Influence product roadmap through aggregated portfolio insight.
Mentor Commercial Managers and embed best in class account management standards.
Cross-Functional Collaboration
Partner with Product, Marketing, Compliance, Finance, and Technical teams globally.
Provide structured customer insight to inform priorities.
Escalate commercial risks and opportunities appropriately.
Requirements
Essential
Proven experience commercial role within iGaming, Betting, or Gaming
Experience managing complex B2B operator relationships and operating across multiple regulated markets.
Advanced negotiation and commercial structuring capability.
Senior stakeholder management skills.
Strong understanding of global iGaming landscape.
A strong personal network of Operators and Suppliers within the iGaming industry.
Fluent in spoken and written English.
Regular travel to meet customers will be expected.
Desirable
Familiarity with CRM and sales tools (e.g. Salesforce, HubSpot).
Additional European languages (e.g. French, Spanish, Italian) are advantageous but not essential.
Why Join Aristocrat Interactive?
Strategic ownership of globally significant opera
Additional Information
Aristocrat Interactive
Senior Commercial Manager - Content & Aggregation [UK & EU / US / CA / ROW]
Role Overview
The Senior Commercial Manager is responsible for leading and growing a portfolio of operator partnerships across regulated global markets, including a mix of strategic, high-value and regional operator accounts. The role is accountable for delivering portfolio revenue growth through structured account management, disciplined forecasting, and the execution of multi-year Strategic Account Plans aligned to regional commercial priorities.
Operating as a senior commercial partner to customers and internal stakeholders, the Senior Commercial Manager combines strategic planning with hands-on account leadership. The role requires the ability to identify scalable growth opportunities across products, markets, and partnerships while ensuring best-in-class account management standards across the portfolio.
Working closely with the wider Commercial team and cross-functional stakeholders across Product, Marketing, Compliance, Finance, and Technology, the Senior Commercial Manager plays a key role in shaping customer strategy, influencing product direction through market insight, and driving consistent commercial performance across multiple jurisdictions.
What Success Looks Like
Consistent delivery of portfolio revenue targets through disciplined forecasting and structured pipeline management.
Development and successful execution of multi-year Strategic Account Plans that identify clear growth levers and expansion opportunities.
Strong commercial relationships with operator partners, with QBRs and strategic discussions driving measurable business outcomes.
Successful negotiation and execution of pricing, commercial agreements, and partnership initiatives appropriate to the role's level of authority.
Identification and delivery of new revenue opportunities through upsell, cross-sell, product adoption, and new market expansion.
High standards of account management across the portfolio, including proactive issue resolution and strong cross-functional collaboration.
Recognised internally as a trusted commercial leader who provides actionable market and customer insight that informs regional strategy.
Aristocrat · Denver, CO