Sr. Lead Product Manager, Atlassian

Requirements

• Education and/or experience typically obtained through completion of a bachelor's degree.
• Typically has 10 years of experience or demonstrated portfolio consistent with experience required of the role in product management, technical product management, business systems product ownership, or a related discipline.
• Demonstrated experience

Benefits

Additional Information

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose The Sr. Lead Product Manager is responsible for defining the strategy, roadmap, delivery, and ongoing evolution of product and engineering development lifecycle capabilities that enable the company to build and scale products effectively. This role sits within the Technology Operations team and serves as the product champion for enterprise workflow and product development lifecycle capabilities, with deep focus on Jira, Jira Product Discovery, Atlassian, and related tools and integrations. The role builds alignment across Product, Product Operations, Program Management, Risk, Legal, Engineering, Engineering Operations, Compliance, and other key partners to identify pain points, prioritize opportunities, and deliver user-centered solutions that improve how products are planned, built, governed, and delivered. The Sr. Lead Product Manager combines strong product strategy, customer and stakeholder empathy, technical fluency, and hands-on platform expertise to translate business needs into scalable, secure, and measurable outcomes. This role may lead multiple interconnected capabilities or products within the enterprise product development lifecycle ecosystem. Essential Functions Define and articulate the product vision, strategy, and roadmap for product and engineering development lifecycle capabilities, aligning priorities to business strategy, user needs, risk considerations, and operational objectives. Own and evolve the backlog for Jira, Jira Product Discovery, and related workflow capabilities, ensuring work is prioritized based on business value, scalability, user experience, and enterprise impact. Lead the end-to-end product lifecycle across discovery, requirements, design, configuration, testing, launch, adoption, and continuous improvement. Partner across Product Management and business lines to create a cohesive, scalable, and consistent approach to product development lifecycle tooling and workflows across the enterprise. Serve as the voice of the user and stakeholder, translating feedback and operational pain points into clear product opportunities, enhancements, and process improvements. Work closely with engineering, IT, and external vendors to deliver new features, integrations, automations, and system enhancements. Define and document product requirements, user stories, acceptance criteria, and functional expectations to support high-quality execution and delivery. Configure and optimize core Jira and Jira Product Discovery capabilities, including workflows, templates, issue types, views, automations, and related platform capabilities. Ensure systems and tools are well integrated across the enterprise through APIs, middleware, data pipelines, and adjacent workflow technologies. Drive rigorous testing practices, including unit, integration, and user acceptance testing, to support production-grade quality, reliability, and data integrity. Develop and enhance reporting, dashboards, and visibility into operational and product performance to support decision-making and continuous improvement. Use qualitative and quantitative data to evaluate adoption, engagement, process efficiency, satisfaction, and other success measures. Influence cross-functional stakeholders and resolve competing priorities by communicating product direction, trade-offs, dependencies, and expected outcomes clearly. Lead change management efforts related to tooling and workflow enhancements, including communication, enablement, training, and adoption support. Leverage market trends, platform capabilities, emerging technologies, and AI-enabled opportunities to improve workflows and user outcomes where practical and valuable. Embed strong risk, security, control, and compliance considerations into product design and delivery, and support the company's commitment to protecting the integrity and confidentiality of systems and data.

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