SAFe Release Train Engineer (RTE), SAFe Program Consultant (SPC), or Agile coaching certification
Experience delivering technology programs in financial services or other regulated industries
Familiarity with DevSecOps practices, CI/CD pipelines, and system or solution architecture
Experience supporting organizations through transformation or growth initiatives
Strong communication and facilitation skills, including experience working with senior stakeholders
When you join our team:
We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .
Manulife is an Equal Opportunity Employer
Referenced Salary Location
Waterloo, Ontario
Working Arrangement
Hybrid
Salary range is expected to be between
$113,260.00 CAD - $210,340.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as
Benefits
Health insuranceFlexible schedule
Additional Information
As a Lead Release Train Engineer (Director), you will lead and optimize large-scale Agile delivery across multiple teams within an Agile Release Train (ART). This role focuses on enabling predictable, high-quality delivery while fostering collaboration, continuous improvement, and alignment between strategy and execution. You will partner with cross-functional leaders to improve delivery systems, support decision-making, and help teams deliver value efficiently and sustainably.
Position Responsibilities:
Lead and improve the end-to-end flow of work across an Agile Release Train to support alignment and delivery outcomes
Facilitate program-level events such as Program Increment (PI) Planning, ART syncs, system demos, and retrospectives
Translate business priorities into clear Program Increment objectives and track progress against delivery goals
Identify and address risks, dependencies, and impediments, escalating when needed with recommendations
Partner with Product and Engineering leaders to support prioritization and value delivery
Provide visibility into delivery health, capacity, and resource needs
Use Agile metrics (e.g., velocity, throughput, predictability) to identify improvement opportunities
Coach leaders, Scrum Masters, and teams on Agile practices, mindset, and effective collaboration
Promote an inclusive, collaborative, and psychologically safe team environment
Continuously improve ways of working by incorporating industry-leading Agile practices
Required Qualifications:
8+ years of experience in Agile delivery, program management, and scaled Agile environments, including defining, implementing, and operating a SAFe‑based delivery practice at the program and portfolio level.
5+ years of hands‑on experience using Agile delivery and portfolio tooling (e.g., Jira and Confluence) to support scaled delivery, governance, and continuous improvement in large or complex enterprise environments.
Experience facilitating large-scale planning events and coordinating across multiple teams
Knowledge of Agile frameworks (e.g., SAFe), delivery metrics, and program governance practices
Ability to influence stakeholders and translate strategy into actionable plans
Manulife · Waterloo, On, Canada