Planning and Advice Associate - Merrimack, NH
ExternalFull-timeHybrid1w ago
Salesforce
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Responsibilities
- Guide clients using Fidelity's planning tools, research, and investment solutions.
- Handle inbound service and consultative calls; conduct outbound outreach through warm opportunities and/or appointments.
- Introduce customers to appropriate business partners and set targeted planning appointments to help people create their path to financial well-being.
- Discuss market trends, investment concepts, and financial planning strategies.
- Manage and prioritize your day using Salesforce and internal systems.
- Skills & Expertise
- Strong client relationship and consultative experience.
- Experience with inbound/outbound warm leads and customer engagement.
- Interest or knowledge in financial services and retirement planning.
- Strong communication, technology, and time‑management skills.
- Ability and flexibility to work in a "hybrid" work setting, both at home and in office.
- Aptitude to complete FINRA SIE, Series 7 and Series 66 upon hire
- Licensing & Development
- Paid support to obtain SIE, Series 7, and Series 66.
- Tuition reimbursement available for future credentials.
- Our Investments in You
- Sound too good to be true? See for yourself and learn more about our benefits offerings:
- Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity Investments (opens in a new tab)
- Click here for a local news story about how we are helping our
- employee's payback their student loan debt (opens in a new tab)
- Certifications:
- Securities Industry Essentials (SIE) - Issuing Authority, Series 07 - FINRA, Series 66 - FINRA
- Category:
Benefits
Health insuranceDental insuranceVision insurance401(k)Parental leave
Additional Information
Job Description: Planning and Advice Associate As a Planning and Advice Associate, you serve as a trusted partner for our workplace and personal investment customers. You will engage in inbound and outbound conversations, provide guidance on retirement and/or investment needs, and help clients navigate Fidelity's products, services, and planning tools. You will develop relationship‑building, planning, and service to sales skills through a structured development path with comprehensive training and licensing support.
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