Senior Automation Program Director

Responsibilities

• Programme management and delivery oversight
• End-to-end oversight of all live automation projects and workstreams across multiple regions - from brief to delivery
• Facilitate the daily cross-regional stand-up with the delivery team and PMs; ensure actions are tracked, followed up and never dropped
• Liaise daily with project managers and regional leads to understand progress, surface blockers, and keep delivery on track
• Produce a weekly programme status report for senior leadership - clear, accurate, RAG-rated, with no surprises
• Own and maintain the program's single source of truth: one document, updated daily, accessible to client and team at all times
• Forward plan across all active workstreams - anticipate capacity gaps, workflow changes and timeline risks before they land
• Risk, flags and issue management
• Proactively identify risks and escalation points before they become client-facing issues - this is not a reactive role
• When issues arise, own the mitigation plan: document it, communicate it internally first, then manage the client conversation
• Maintain a live action and issue log; ensure nothing is communicated verbally without a written record
• Know when to escalate upwards and when to resolve at programme level - and act accordingly without being prompted
• Manage competing priorities across regions and workstreams, making clear-headed decisions when trade-offs are required
• Client relationship and communication
• Primary point of contact for the client at programme level - including a regular senior sync with the client stakeholder
• Build and maintain trust with the client through clear, consistent and proactive communication - they should always know where things stand
• Translate client feedback into precise internal action; close the loop so the client sees the response
• Build and own a client-facing RACI: simple, accurate, updated - the client uses this to understand who does what
• Prepare and present programme documentation, playbooks and status updates for client review; be confident leading those conversations
• Act as the bridge between client expectations and what the team can realistically deliver - manage that gap proactively
• Process, ways of working and documentation
• Own the Centralised Automation Playbook - write it, update it with every learning, and enforce it consistently across the team
• Design and implement the ways of working for the programme: communication channels, document storage, meeting cadence, escalation paths
• Ensure all project documentation is accurate, lives in the right place and is accessible to all relevant parties at all times
• Identify process gaps and inefficiencies; propose and implement solutions without waiting to be asked
• Ensure the team is not running multiple parallel processes - one source of truth, one agreed way of working, no exceptions
• Team leadership and capability
• Lead, mentor, and line-manage Automation Delivery Specialists across regions, providing clear direction, ongoing coaching, and regular feedback to support performance, development, and ca

Benefits

Additional Information

Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting . Our focus is to connect clients with high-quality solutions , talent and ambitious opportunities worldwide. As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Senior Automation Programme Director Location: Remote working until further notice A Little Bit About the Role: This is a senior role that sits at the intersection of programme leadership and automation expertise. We are not looking for a generalist PM. The right person brings genuine hands-on experience with creative automation tools and production workflows - enough to credibly lead, challenge and quality-check the technical team, understand what the tools can and cannot do, and translate that into clear direction for both the client and the delivery team. The programme spans multiple regions and time zones, with a team of automation specialists, a technical production lead, and direct client exposure at senior level. The Senior Automation Programme Director is the single point of accountability across all of it: the process, the people, the risks, and the relationship.

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