About this roleResponsible for the coordination of key auxiliary services programs, including the day to day administration of the College's textbook affordability program, campus card services, vendor relations, marketing initiatives, and the oversight of student workersWhat a day of an Auxiliary Services Specialist looks like :Reviews and maintains financial records including deposits, purchases, and other financial transactions.Oversees the College card issuance process. Reviews submissions for compliance with institutional guidelines, resolves discrepancies, and ensures secure activation and distribution of cards that provide access to campus services and systems.
Maintains appropriate textbook affordability tags and corresponding charges. Audits to ensure billing accuracy, resolving discrepancies, and escalating issues as appropriate.
Integrates funds on various College cards. Reconciles the pertaining funds to ensure accurate reporting.
system errors and failures. Collaborates with IT and third-party vendors to mitigate operational risk and prevent disruptions that would impact campus access, bookstore purchasing, and core student services.
Coordinates the activities of two or more staff. Assists in scheduling, training, and administrative requirements. This may include student workers, temporary employees, and volunteers.
Executes department marketing initiatives in collaboration with College stakeholders, overseeing the development, review, and dissemination of materials that support student engagement and program awareness.
Produces reports for internal and external stakeholders, consolidating data from multiple systems to support institutional reporting requirements, program oversight, and informed decision making.
Performs other job-related duties as assigned.
We'd love to hear from you if you have the following:
Education and Experience:
Associate degree
Two years of related experience
Knowledge of:
Microsoft Office Professional or similar applications
Skilled in:
Attention to detail while maintaining effective time and task management
Creative thinking and problem solving to explore new technology, processes, and approaches
Ability to:
Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service
Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness
Research information for problem solving
Licenses, Registration, Certifications, or Special Requirements:
Regular physical attendance required
Valid Florida driver's license
Regular travel between all campus locations
Preferred, but not a must :
Bachelor's degree
Experience in higher education
College card programs
Student financial aid
Advanced use of Microsoft Excel
Creating marketing materials
Troubleshoot equipment and software
Work Environment and Physical Demand - Frequency:
Lift or carry objects weighing up to 10 pounds - Hourly
Lift or carry objects weighing 10 to 25 pounds - Weekly
Push or pull objects - Weekly
Reach and grasp objects - Hourly
Stoop, bend, kneel, crouch, or crawl - Weekly
Use of manual dexterity and fine motor skills - Weekly
Sit for extended periods of time - Hourly
Stand for extended periods of time - Weekly
Repetitive movement of wrists, hands, fingers - Hourly
Use of video display terminal - Hourly
Interaction with general public - Daily
Identify and distinguish colors and shades of color - Daily
Visual identification of people or objects - Hourly
Communicate information verbally - Hourly
Communicate information in writing - Hourly
Receive and understand information through oral and written communication - Hourly
Proofread and check documents for accuracy - Hourly
Work with equipment or perform procedures where carelessness may result in injury - Hourly
Operate a motor vehicle - Daily
This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibil
Palmbeachstate · Lake Worth Campus