Director of Onboarding
External
Playground (tryplayground.com) · Denver, CO$170K–$200K/yrFull-timeOn-site3d ago
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About the role
Lead and scale a team of Onboarding Managers to deliver a consistent, data-driven onboarding experience. Refine scalable workflows, partner cross-functionally with Product, Engineering, Sales, and CX, coach team members, track onboarding KPIs (time to launch, satisfaction, adoption), and advocate for customer needs. This is an in-person role based in NYC (Union Square) or Denver (LoDo).
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