Independently manage assigned Third Party Administrator (TPA) relationship s
Address and resolve TPA performance issues in coordination with internal partners (Stat Reporting, Finance, Claims Finance, DQ, Claims IT, Underwriting, Claims, Legal)
Collaborate with internal partners to identify and address process gaps or potential efficiencies
Manage day to day issues and inquiries from our TPAs and internal partners
Complete comprehensive due diligence reviews of potential new TPAs
Complete multi-step onboarding process of new TPAs
Participate in projects as requested
Complete annual TPA reviews, PWC testing and other key initiatives for assigned TPAs
Mentor and train new team members
Other duties as assigned
Experience & Required Skills
Minimum 7 years Insurance Claims experience
Minimum 7 years TPA knowledge
Strong communication skills, both verbal and written
Demonstrated ability to effectively prioritize multiple responsibilities
Detail and results-oriented
Team oriented
Demonstrated ability to problem solve
Education
Bachelor's degree
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For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$100,000 - $120,000/year
14400 Arch Insurance Group Inc.
Benefits
Dental insuranceVision insurance401(k)Paid time offParental leave
Additional Information
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Arch Capital · Chicago