Multimatic · Butler, INPrepare for this interview
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ESSENTIAL DUTIES AND RESPONSIBILITIES Quality Planning & Program Launch Lead APQP activities in alignment with OEM requirements (GM, Ford, Stellantis) Develop and maintain: Control Plans PFMEA / DFMEA Process Flow Diagrams Coordinate PPAP submissions and approvals with customers Support new product launches and engineering changes (ECNs) Manufacturing Quality Oversight Monitor and improve quality performance in: Hot forming processes (press hardening, quenching) Welding operations (resistance, MIG, laser) Assembly lines for underbody systems Ensure compliance with IATF 16949 and customer-specific requirements Problem Solving & Root Cause Analysis Lead structured problem-solving using: 8D methodology 5 Whys Fishbone (Ishikawa) analysis Respond to customer complaints and warranty issues Implement corrective and preventive actions (CAPA) Customer Interface Act as primary quality contact for OEM customers Lead customer audits, visits, and quality reviews Manage customer scorecards and performance metrics Ensure timely response to SPPS/PRRs (Problem Resolution Reports) Continuous Improvement Identify and lead initiatives to reduce scrap, rework, and variation Apply Lean Manufacturing and Six Sigma methodologies Improve process capability (Cp, Cpk) and reduce defects (PPM) Supplier Quality Support Collaborate with Supplier Quality team on incoming issues Support supplier audits and development activities
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