Auto Verifications Specialist

About the role

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and well-being options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, prorated based on start date) Paid sick leave as determined by state or local ordinance (prorated based on start date) 11 Paid holidays (4 floating holidays, prorated based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

Requirements

• High school diploma or GED
• 1 year of customer service experience
• Strong attention to detail, communication and organizational skills
• Customer-focused with an investigative mindset and commitment to accuracy
• Technical aptitude and ability to work effectively in a team environment
• Working knowledge of Microsoft Office Suite, including Excel and Word
• Preferred:
• Experience in financial services, lending, automotive or document review
• Experience working in a fast-paced environment with multiple priorities
• Location: On site in Tempe, AZ
• Schedule: Hours of operation are Monday-Saturday 6a-8p AZ time (7a-9p Daylight Savings time). The schedule is 40 hours per week within hours of operation, which includes every other Saturday.

Benefits

Additional Information

The Auto Verifications Specialist supports the auto finance process by reviewing and validating customer and loan documentation to ensure accuracy, completeness, and compliance with company policies and regulatory requirements. This role is ideal for someone who is detail-oriented, organized, customer-focused, and enjoys solving problems. In the Role Review and verify customer and loan documentation for accuracy and compliance Resolve missing information by communicating with customers, dealerships, and internal partners Research and resolve documentation discrepancies Utilize internal systems to accurately process and maintain information Deliver excellent service while collaborating with team members and business partners

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