Operations Manager

Responsibilities

• Manage daily operations, ensuring efficient and safe junk removal services.
• Lead, train, and motivate a team of drivers and crew members on client sites.
• Monitor and improve operational performance and customer satisfaction metrics.
• Manage inventory and equipment, ensuring maintenance and compliance.
• Foster a positive and inclusive team culture.
• Facilitation of quality field service
• Truck maintenance
• Damages and Complaints/Customer outreach

Requirements

• Proven experience in Operations Management, or related field preferred.
• Strong leadership and team-building skills.
• Excellent communication and problem-solving abilities.
• Proficient in Microsoft Office and operational software.
• Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed.
• Valid driver's license.
• Must be at least 21 years of age.
• Available to work mornings, nights and weekends.
• Company-Wide Standards (Required for All Roles):
• DOT Medical Certification
• A valid DOT Medical Card is required for driving commercial vehicles.
• Southwind covers the full cost of obtaining your DOT Medical Certification.
• Why Choose Southwind:
• At Southwind, we empower our team to lead with creativity and impact. Joining Southwind means being part of a company that values integrity, collaboration, and continuous improvement.
• Competitive compensation and performance-based bonuses
• Recognized for "Best Places to Work" and "Fast 50 Company".
• Comprehensive benefits package, including health insurance and retirement plans.
• Opportunities for professional growth and development.
• This job description outlines the key responsibilities, qualifications, and skills required for the Operations Manager position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.
• Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.
• Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!
• Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services.

Benefits

Additional Information

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind- the highest-performing 1-800-GOT-JUNK? franchise group - built on integrity, accountability, and investing in people . About Us: At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team. We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences . Pay Range: $17.50/hr - $32.00/hr+ (Total Compensation) $17.50 Base hourly rate Profit share & performance incentives Overtime Schedule: Full-time 1 mandatory weekend shift 3-4 weekday shifts Shifts run 8-10 hours and may fall anywhere between 7:00 AM - 10:00 PM, depending on business needs Must maintain availability for 4 weekdays + 1 weekend day every week

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