Grow leaders, not just teams. Develop player-coaches first, then the next layer of leadership underneath you. You're building the organization that scales past you - and the leaders who'll run it.
Stay ahead on capacity. Forecast resourcing against a growing pipeline, staff efficiently, and make the calls on where people go - so we keep delivering as we grow, without over-hiring or wearing out the team.
Balance the needs across the business. Manage competing interests and partner with leaders across the company - PMO, sales, product, operations, and the executive team - working hard to keep delivery moving as fast as we're growing.
Why This Role
Our growth is what created it. We're scaling fast and winning bigger, and we need a delivery leader who can build the engine to match.
A rare build-from-scratch mandate , reporting directly to the CEO, with room to shape how delivery works for years to come.
A fight worth picking. We're up against legacy vendors, entrenched processes, and "how state government buys software" expectations - and we're winning anyway.
Real ownership , real impact , and a seat where your work changes the trajectory of the company.
We're big enough to matter, small enough to be nimble; we create the change instead of talking about it.
Requirements
A delivery leader and strategic thinker who's done this before: you've built and run professional services or implementation teams through fast growth - and you've shaped where those teams needed to go next.
A genuine driver - biased to action, comfortable owning the outcome, the person who creates momentum instead of waiting for it.
A builder of people: you've hired, coached player-coaches, and grown l
Benefits
Remote work options
Additional Information
Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here.
TITLE: Senior Director of Professional Services
REPORTS TO: Chief Executive Officer
LOCATION: Remote
EMPLOYMENT TYPE: Full-Time, Exempt Employee
At Career Team, our mission is to empower one person, start one career, and serve one family at a time. The workforce development industry has been running on the same software and the same playbook for decades. We're changing that - one state at a time.
Career Team is outrunning the incumbents in workforce development technology - and our delivery is what's making that real for every state we touch. As our Senior Director of Professional Services, you own that promise. You'll lead the teams that are driving the modernization of legacy systems to a cloud-native, AI-native platform, forging deep client relationships and leaving a trail of raving fans. You won't just run our concurrent state implementations - you'll also lead the teams delivering our Education, nonprofit, municipal, and other government-agency work. It's a customer-obsession role at heart: when delivery is humming, it's because you built the engine - and when something's stuck, you're already in the room.
Careerteam · Remote