Housing Manager

About the role

This is a key role requiring a confident, proactive and compassionate individual who can manage a housing scheme, support our residents' wellbeing and coordinate with care providers and professionals. You'll need to stay calm under pressure, handle sensitive issues with empathy, and ensure the smooth running of day-to-day housing operations.

Responsibilities

• Manage the daily operations of a sheltered housing scheme.
• Liaise effectively with residents, providing support and diffusing situations tactfully.
• Collaborate with external professionals, including care providers and health services.
• Maintain accurate records, reports, and housing data using internal systems.
• Respond to emergencies and resolve resident concerns in a timely and professional manner.
• Contribute to continually improving the service provided by JLiving.
• Essential Requirements:
• Experience in a similar housing management role.
• Proven ability to interact face-to-face with residents, often under pressure.
• Skilled in using Microsoft Word and email.
• Strong judgement, tact, and discretion in dealing with internal and external stakeholders.
• Desirable:
• Prior experience coordinating within a care or sheltered housing setting.

Benefits

Additional Information

Housing Manager Location: Cliftonville, Margate Working location : Office within Sheltered Housing Scheme in Margate Salary: £32,000 (pro rata'd salary £21,000 pa) Contract Type : Part Time (25 hours per week, over 5 days); Permanent, following successful 6-month probationary period JLiving is one of the leading housing associations in the UK's Jewish community, dedicated to providing high-quality housing and support services. We are seeking a dedicated Housing Manager to oversee our Margate scheme and ensure our residents receive exceptional support in a welcoming and safe environment.

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