Talent Acquisition Manager

Responsibilities

• Recruiting & Talent Strategy
• Serve as the primary recruiting lead for Texas, owning full-cycle recruitment across KSI, Champions Club Texas (Houston) and Champions Social Club (Dallas)
• Partner with senior business leaders and hiring managers to develop and execute talent acquisition strategies that align with the growth objectives of the market
• Translate workforce planning conversations into actionable recruiting plans, bringing both process discipline and creative sourcing strategies to attract top hospitality talent
• Manage a pipeline of requisitions simultaneously, balancing urgency with quality and exercising sound, independent judgment on prioritization
• Drive proactive candidate outreach including cold sourcing, resume screening, and phone interviews, assessing both qualifications and cultural alignment
• Recruit across a range of corporate, guest-facing and operational roles including front-of-house, food & beverage, events, and management-level positions
• Manage the full candidate lifecycle from intake through offer acceptance, including interview coordination, debrief facilitation, compensation recommendations, and offer delivery
• Adapt recruiting strategies quickly to meet the seasonal, event-driven, and growth-driven staffing demands of a high-volume hospitality operation. This may include in-person hiring events and on-campus recruiting
• Onboarding & Orientation
• Lead the new hire onboarding and orientation program for KSI and Champions Group, ensuring a seamless and culturally resonant experience
• Collaborate with the Human Resources team to ensure timely onboarding, compliance, and adherence to time-to-fill metrics
• Continuously evaluate and improve the orientation experience to reflect Champions' hospitality-first values and set new hires up for long-term success
• Monitor onboarding outcomes, track new hire satisfaction, and proactively resolve issues to ensure a high-quality experience for both new hires and hiring managers
• Stakeholder Partnership & Leadership
• Act as the primary TA liaison between Texas and the broader Executive Talent Acquisition team, ensuring consistent alignment on priorities, processes, and communication.
• Serve as a trusted advisor and subject matter expert to hiring managers, bringing consultative guidance on market intelligence, hiring best practices, and candidate assessment
• Influence without authority driving alignment and adoption of TA best practices across business leaders who may have varying levels of familiarity with structured recruiting processes
• Partner with the Executive Talent team on broader TA projects, process improvement initiati

Benefits

Additional Information

KSI Talent Acquisition Manager Location: Dallas, TX, In-Person Department: People & Talent Reports To: Executive Talent Team Classification: Full-Time, Exempt Compensation: $90K - $115K ABOUT KNIGHTED Knighted is a multi-faceted investment organization poised for continued growth over the coming years. Within the gaming space, we are the largest provider of Third-Party Player Proposition Services (TPPPS) for California cardrooms, recognized as the premier industry leader. In addition to enjoying a dominant position in the gaming industry, we are continuing to explore high-potential businesses across markets, expanding our reach most recently in the Texas market with a mission to redefine the entertainment landscape. The Founders are accomplished entrepreneurs recognized for disrupting enterprise through innovation and an unwavering commitment to serve our clients, our people, and our communities. Driven by innovation and corporate excellence, our team thrives on curiosity, strategic vision, and a commitment to integrity, quality, and good judgment. Company culture at Knighted is of the utmost importance to us. We seek individuals who view the world through a lens of unlimited possibilities, and who value people above everything else. POSITION OVERVIEW KSI is seeking a Talent Acquisition Manager to join our growing Executive Talent Team and serve as the primary recruiting leader supporting the Champions Group and Knighted Services Inc in Texas. Reporting to the Executive Talent Partner, this role sits at the intersection of strategy and execution owning the full recruiting lifecycle across two high-volume, hospitality-driven venues while building and refining the talent acquisition infrastructure that supports our Texas operations. This is an individual contributor role with a clear path toward people management as the team grows. The ideal candidate is a seasoned talent acquisition professional who leads with both expertise and influence, someone who can independently run full-cycle recruiting and onboarding, serve as a strategic partner to business leaders, and elevate the quality of hiring across Texas. Experience in high-volume hospitality or guest-facing environments is strongly preferred, as is a genuine passion for people and the ability to build authentic relationships quickly.

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