Using a strategic approach, successfully promote, manage, and maintain a positive work environment, to improve operational efficiency, employee engagement, and driver retention
Create and direct managers in executing a plan for forecasted freight volumes and power/equipment needs; adjust capacity to ensure fleet/carrier and equipment coverage is seamless
Oversee assigned fleet operations, including, but not limited to driver board coverage, customer service, safety, compliance, driver retention, and employee scorecard management
Compile reports pertaining to operational, financial, and service metrics on a regular cadence and as needed; monitor and resolve deviation from key performance indicators
Ensure fleet compliance with all Safety and DOT training; partner with applicable internal personnel to address any specific Safety needs that arise for individual fleets or drivers
Facilitate employee training and development; monitor ongoing performance progress to promote, engage, and retain employees in positions of increasing responsibility by optimizing job performance through evaluations, individual development plans, and employee recognition programs
Serve as an escalation point of contact with their assigned customers/ramp in order to provide exceptional service and trouble-free account safety, efficiency, and profitable operation
Assist in the creation of an annual budget, audit current year performance of actual versus budgeted expenses, and provide feedback to internal stakeholders regarding required updates to the budget as a result of operational changes
Requirements
High School Diploma/GED with 4-5 years of supervisory experience and/or military equivalent OR Bachelor's Degree in Business Administration/Management, Supply Chain Management, Finance, or related field with 2-3 years of supervisory experience and/or military equivalent
Possess a valid driver's license with a clean motor vehicle record as per J.B. Hunt standards
Ability to work across multiple shifts including nights and/or weekends if needed
Willing to travel to account, customer, and company event locations when applicable
Ability to process information with high levels of accuracy
Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level
Ability to accurately analyze situations and reach productive decisions based on informed judgment
Ability to adapt to changing environments
Establish and maintain healthy working relationships with clients, vendors, and peers
Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner
Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
Ability to develop and track challenging goals that support business strategies
Knowledge of business metrics and Key Performance Indicators (KPIs)
Ability to form and manage effective teams
Understanding the resources required to achieve business objectives and the ability to plan, mobilize, and distribute resources to fulfill business objectives and plans
This position is not eligible for employment-based sponsorship.
Benefits
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentivesHealth insuranceVision insurancePerformance bonus
Additional Information
Job Title:
Manager II, Operations
Department:
Supply Chain
Country:
United States of America
State/Province:
Kentucky
City:
Danville
Full/Part Time:
Full time
Job Summary:
Under general supervision, the position is responsible for the oversight of a single and/or multiple sites/fleets under one cost center with one or more managers. The incumbent leverages strategic management and leadership over all aspects of operational performance, including problem identification, solution implementation, financial performance, and overall Safety and DOT compliance of assigned fleets. Incumbents must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes but is not limited to, day shifts, night shifts, and weekend shifts.
Job Description:
Jbhunt · Danville, KY - Lebanon Rd