Adoption and Experience Senior Principal Consultant

Responsibilities

• Own adoption strategy for large-scale and/or multi-phase Workday programs, ensuring alignment to business case outcomes and long-term value reali s ation.
• Act as a trusted advisor to stakeholders at all levels on adoption risk, readiness, and ROI-using insight, data, and pattern recognition from prior engagements.
• Sponsor and guide advanced use of Workday native adoption capabilities .
• Partner with functional and product leaders to ensure adoption is considered during design and configuration, not retrofitted post build.
• Establish and mature adoption measurement frameworks that can be reused across clients and industries.
• Review adoption performance across client engagement, identifying systemic risks, improvement opportunities, and success patterns.
• Coach and sponsor junior consultant; provide quality oversight on client engagements and strategic deliverables.
• Lead internal initiatives that scale capability.
• Play a visible role in sales, pursuits, and orals, helping position A&E as essential to Workday success.
• Capabilities and Experience
• Extensive experience leading enterprise-scale change/adoption initiatives, ideally in Workday or similar SaaS ecosystems.
• Provide ability to influence stakeholders at all levels and operate credibly at a senior level.
• Deep understanding of experience-led, data-informed adoption models and how to operationalize them.
• Track record of building capability in others and shaping team/practice-level outcomes.

Requirements

• PROSCI® (or comparable) is beneficial
• Workday certification(s) or willingness to obtain/ maintain is strongly valued (role operates in a Workday focused environment)
• #LI-Remote
• Why choose Cognizant:
• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs
• Cognizant Core Values:
• Work as One: We think beyond roles, relying on each other's strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what's possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.

Benefits

Additional Information

As Adoption & Experience becomes a strategic growth lever for the Workday Practice, we need senior leaders who can shape how adoption is delivered at scale-not just on individual projects, but across regions, offerings, and client portfolios. The Senior Principal Consultant exists to raise the bar and multiply impact; defining standards, influencing stakeholders, and embedding experience-led adoption as a non-negotiable part of Workday success. The Senior Principal Consultant is a recogni s ed regional authority in Adoption & Experience. You will lead complex and visible engagements, influence stakeholders at all levels, and act as a practice multiplier-shaping offers, guiding junior consultants, and ensuring A&E consistently delivers measurable business value.

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