Caseflow Manager

About the role

DO YOUR CAREER JUSTICE! Each and every day, North Carolina's courts help provide safety for our communities, prosperity for our economy, and protection for the rights, liberties, and freedoms that sit at the foundation of our state and federal constitutions. Consider an exciting and rewarding career with us and join the more than 7,000 elected officials and employees who make up our workforce and help us ensure that justice is administrated without favor, denial, or delay. Description of Work SALARY: $53,465.00 - $68,622.00 THIS POSITION IS TIME-LIMITED, GRANT FUNDED, FULL-TIME. FUNDING FOR THIS POSITION WILL END ON JUNE 30, 2026. FUNDING HAS BEEN APPROVED FOR JULY 1, 2026, THROUGH JUNE 30, 2027. The Trial Court Administrator's Office in the 26th Judicial District, serving Mecklenburg County, seeks a qualified candidate to provide case management and personnel management support in the Caseflow Management Division. The employee in this position will perform case management functions to support criminal superior court operations and will provide direct supervision of all employees in the Caseflow Management Division. Knowledge Skills and Abilities/Management Preferences Duties include but are not limited to the following: Manage criminal misdemeanor appeals and felony cases in Superior Court. Assign, schedule, and track the resolution of criminal cases. Perform case review and assign cases to clean-up calendars, as needed, to facilitate the resolution of issues and the expedient disposition of criminal cases. Provide customer service and case-related information to judges, attorneys, and the public. Gather data and prepare statistical reports to gauge performance in disposing of criminal cases within established time standards. Identify ways to streamline business processes that result in a more efficient adjudication of cases and use of the court's time and implement process changes initiated by the Caseflow Management Administrator and Trial Court Administrator. Assist in hiring, onboarding, scheduling, approving time and leave, and managing performance of all Caseflow Coordinators. Participate in committee meetings or related events as necessary or requested. Provide coordination, project management, and other administrative support as needed. This position reports to the Caseflow Management Administrator. Work hours are 8:00 AM - 5:00 PM, Monday - Friday. Alternate work arrangements, including remote work, are available. Knowledge, Skills and Abilities / Competencies: Knowledge of: case management and calendaring rules and procedures to administer the case tracking and calendaring system; court system and organization to effectively interact with court officials, court procedures and legal terminology to communicate with court officials and law enforcement personnel; interpersonal skills to work with court personnel and the general public; organizational skills to monitor case activity and prepare court calendars; and principles of management related to the supervision of staff. Skills in: Microsoft Word, Excel, and Outlook; and strong oral and written communication skills. Ability to: use office automation equipment to prepare legal documents and maintain the case tracking system; summarize, compile, and tabulate narrative and numerical material, analyze and record information, and balance figures; learn specific laws, rules and regulations relating to the court system and programs; be resourceful in gathering information and in answering unusual inquires and questions; compose correspondence independently following established guidelines. Supplemental and Contact Information: INSTRUCTIONS: Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted. Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings. It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications. *NOTE* Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted. All NC Judicial Branch agencies are Equal Opportunity Employers. The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. Dominikii C