Administrative Specialist for Employment Services

About the role

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The position provides administrative and program development support to the Assistant Director for Staff Acquisition and the Employment Services Section Chief and the 5 Program Specialists. Responsibilities are based on the needs of the section and will vary throughout the year. The Administrative Specialist II will provide assistance and support with organizing and planning various projects and initiatives. Project needs will dictate tasks and will generally include data management and analysis, as well as creation of products such as newsletters, forms, spreadsheets, training manuals, brochures, and fact sheets for internal and external customers as requested by Program Specialists. This position will manage logistical coordination and planning for presentations and will serve as producer when requested. 60% Program Development Assistance 20% Administrative/Program Office Support 20% Customer Service Knowledge Skills and Abilities/Management Preferences Salary Grade Range $41,206 - $72,113 Recruitment Range $41,206 - $56,000 **Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours** Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Significant knowledge of office work, program procedures, methods and practices Significant knowledge and ability to use correct grammar, vocabulary, spelling and program terminology to compose, proofread and edit correspondences, reports, and other materials Ability to record, compile, summarize and perform basic analysis of narrative and numerical materials Ability to learn programs and services and applicable rules and regulations and apply this knowledge in problem-solving and responding to most questions and inquiries Ability to independently work with people with courtesy and tact in performing public contact and communication duties that may be sensitive in nature Physical Requirements: Ability to perform sedentary work, involving prolonged periods of sitting while completing administrative and computer-based tasks. Ability to communicate effectively through frequent talking and listening in person, by telephone, and during meetings or presentations. Ability to perform frequent fingering and repetitive hand movements, including keyboarding, data entry, and operation of office equipment. Posting closes at 11:59 p.m. the night before the closing date Position is funded in part through federal funds About Division of Employment and Independence for People with Disabilities (EIPD): The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU . Compensation & Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ . DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinen