Johnson Matthey · West Deptford, NJPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Pay Range: $$92,750 - $$92,750 Business Systems Analyst West Deptford NJ World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Production Process Control Engineer, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. Job purpose To perform duties related to the implementation, management, maintenance, enhancement, support and decommission of critical software systems, whether purchased through a third party or developed internally. The Business Systems Analyst consults with stakeholders to gather and define requirements; assist with design and configuration of systems; implement new systems and/or enhance existing systems; write and execute test plans; troubleshoot and resolve system issues; deliver training and guidance to end users and system/service owners; develop and maintain system documentation; prepare robust reports to enhance strategic business decisions. Principle accountabilities Serve as first point of contact for business applications Serve as a liaison between technical staff and user groups Engage with internal teams to understand business requests, translate requirements into an analytical project approach, and support or lead projects through completion Determines operational objectives by studying business functions, gathering information, and evaluating output requirements Examines current business procedures and recommends improvements and controls by identifying problems or vulnerabilities Work with internal/external customers to diagnose, review, and resolve incidents Interpret information, ideas, and instructions and communicate clearly and accurately both verbally and in writing (including materials intended for distribution) Identify and refer unresolved problems for resolution (internally or externally) Maintain records of system incidents Prepare technical reports by collecting, analyzing, and summarizing information and trends; develop and maintain documentation and standards (including SOPs, training guides, workflow diagrams, single-point lessons, etc) May update and maintain user accounts and manage various permissions based on approved requests Perform data validation using various reports generated from systems Create and execute developed test plans to ensure desired results are achieved; support user acceptance testing Provide system demonstrations and end user training Maintains user confidence and protects operations by keeping information confidential Participate in activities and research to maintain knowledge of industry developments Collaborate with JM IT to ensure that all digital activities are delivered in a secure, robust, and supportable way within the JM IT guiderails Support PGMS data strategy and data governance efforts Identify opportunities for streamlining systems and processes to improve efficiency Encourage safety and housekeeping practices and lead by example Onsite role Special factors TRAVEL - Potential domestic/international travel WORK ENVIRONMENT - office/chemical plant PHYSICAL DEMANDS - may need to life up to 50 lbs Requirements for the role: BS degree in Management Information Systems, Software/Systems/Computer Engineering, or any STEM field Minimum 2+ years' experience in information systems in a manufacturing environment Experience with KBM/AS400, JDE, TrakSYS and/or other ERP systems Experience with data visualization tools (i.e. Power BI, Tableau, Alteryx) and SQL is desirable Proficiency with Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint, Power Platform/Power Apps, Dynamics) Knowledge of computer network security protocols desirable Project Management experience desirable Personal skills and key competencies (including JM behavioural competencies) Strong leadership, organizational, interpersonal, and problem-solving skills Excellent verbal and written communication High level of drive and enthusiasm Adaptable and flexible with positive, "can do" attitude Willingness and ability to support, develop and train others Think creatively and proactively propose solutions with an attention to detail Strong Health and Safety awareness
How well this role fits your profile.
Worked at Johnson Matthey? Share your experience