Education Trainer, TSC

Benefits

Additional Information

Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology's mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: The Education Trainer is a subject matter expert in their designated role. This role is responsible for activities related to assessment, coordination, planning, implementation, training, and evaluation of education and training programs for team members. The Trainer participates in development/mentoring of staff and will deliver evidenced-based practice and are instrumental in creating a professional climate. The Trainer primarily teaches on their job-specific focused area of specialization but may span to general practice areas. This role will collaborate in education processes including development of policies, procedures, education materials and preparing team members to provide quality patient care and education. ESSENTIAL FUNCTIONS: - Collaborates to develop and implement, under supervision, a designated organization wide education plan for team members and providers. - Provides input to the Training Strategy and the development of specific training development plans - Teach and or organize classroom and other education programs/pathways - Create a supportive and conducive adult learning environment - Grade coursework and evaluate skills performance - Monitor and evaluate the effectiveness of training program, adjusting as necessary - Maintain competency in and function as an expert resource for required technical skills and theoretical/didactic knowledge - Act as a mentor, resource and or preceptor for new hires to promote a culture of excellence and safety. - Act as a positive role model to others by demonstrating behaviors that support Tennessee Oncology's philosophy, mission, and values - Collaborate with the providers, staff, and clinic/operations leadership to develop specific education/ training plans and materials - Create and provide training/in-services as needed for new or revised equipment, protocols, procedures, policies, healthcare content, regulatory requirements, etc. - Act as a resource and liaison with other departments to improve education processes. - Collaborate with supervisors to monitor outcomes to identify early trends/patterns and complete necessary training for the improvement of facility performance deficits - Serves as subject matter expert for e-clinical works EMR - Serves as subject matter expert for patient services roles - Serves as subject matter expert for medical assistant roles - May train Tennessee Oncology duties as assigned - Other duties as assigned. KNOWLEDGE & SKILLS - Ability to plan, coordinate, evaluate and direct simple and complex training activities - Strong organizational skills with an ability to effectively multi-task - Ability to work independently - Ability to provide developmental and positive feedback in a timely fashion - Ability to create and maintain a positive and professional environment conducive to learning - Ability to utilize constructive problem-solving techniques to promote change and address challenges. - Follow established channels for addressing issues, concerns, and problems - Effective oral and written communication skills - Proficiency in computer skills required EDUCATION & EXPERIENCE: - High school graduate or equivalent with GED - Five years of relevant experience in job specific area required - Two years recent experience with staff education or preceptorship required - Certified Medical Assistant required or obtained within 6 months of hire or transfer upon eligibility requirements being met