Lead downstream execution of the Surgical Outcomes strategy , translating global direction into practical, repeatable activation across regions.
Own Surgical Outcomes playbook dissemination , ensuring consistent understanding, messaging, and application across commercial, education, and regional teams.
Drive regional activation and engagement , supporting markets in embedding outcomes-first behaviors into customer interactions, education, and planning.
Lead DISH education, training, and dissemination , enabling consistent clinical language, usage, and adoption across events, field teams, and key accounts.
Own Surgical Outcomes event strategy across global, regional, and local levels, aligning content, objectives, and execution to outcomes-driven behavior change (vs. product-first engagement).
Serve as a connector across regions by facilitating regional insights sharing , surfacing best practices, barriers, and opportunities related to both Surgical Outcomes and digital enablement.
Digital Innovation & Enablement
Lead digital innovation initiatives with strategic customers, including pilot execution, voice-of-customer insight generation, and cross-functional project management.
Define pilot success metrics and measurement frameworks to evaluate impact, scalability, and business value.
Define and execute the digital enablement strategy that supports commercial efforts across sales, education, and customer engagement.
Own alignment and usage strategy for current digital tools, including: NxTAdvisor; SmartWinnr; AI Advisor
Identify unmet needs and prioritization opportunities across regions and roles, informing roadmap decisions and optimization of existing tools.
Drive measurable adoption and behavior change , partnering with commercial, FSO, and regional teams to track usage, impact, and effectiveness.
Translate digital usage and regional feedback into actionable recommendations to improve enablement, content, and execution.
Cross ‑ Functional & Regional Collaboration
Partner closely with Commercial, Professional Education, Medical Affairs, HEMA, IT, and Regional Marketing to ensure Surgical Outcomes and digital tools are deployed in a coordinated, compliant, and scalable manner.
Support change management by reinforcing outcomes-first behaviors , aligning incentives, education, and enablement to desired field actions.
Act as a bridge between global strategy and regional execution , ensuring feedback flows upstream and guidance flows down
Benefits
Health insurance
Additional Information
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Marketing
Job Sub Function:
Strategic Marketing
Job Category:
Professional
All Job Posting Locations:
Raritan, New Jersey, United States of America, Santa Clara, California, United States of America
Job Description:
Johnson & Johnson is recruiting for a Manager, Surgical Outcomes and Digital Innovation/Enablement to join our MedTech Surgery business located at our Raritan, NJ site or Santa Clara, CA site.
#Li-Hybrid
ROLE PURPOSE
This is a high-visibility role at the intersection of surgical innovation, commercial transformation, and digital enablement. You will help shape the innovation agenda and scale outcomes-based selling, digitally enabled tools, and customer-facing digital solutions globally-directly influencing field behavior, customer engagement, and the future of MedTech Surgery.
This role will report directly to the Senior Manager, Digital Innovation & Digital Enablement
POSITION SUMMARY
The Manager, Surgical Outcomes & Digital Innovation/Enablement drives outcomes-based commercial execution and digital enablement across regions, translating strategy into scalable field adoption and customer impact.
This role leads downstream execution of the Surgical Outcomes strategy, including playbook dissemination, regional activation, and education efforts that embed DISH and outcomes-first thinking into commercial practice.
In parallel, the role advances digital innovation and enablement by supporting customer pilots, generating strategic insights, defining success metrics, and prioritizing digital tools that improve adoption, execution, and engagement across the business.
Johnson & Johnson · Raritan, NJ