Hospital Reference Test Clerk

About the role

Labcorp is seeking a Laboratory Clerk to join our team in Scottsdale, AZ . Work Schedule: Monday-Friday 7:00am-4:00pm Job Responsibilities Act a liaison between Labcorp, the customer base and patients Schedule and coordinate specimen pickups on a daily basis Respond to customer inquiries or specimen related problems in a timely manner Problem solve and provide potential resolutions for any specimen related issue Utilize multiple databases to process requests and inquiries Prioritize requests based on information gathered Provide status updates and educate the client when needed Performs a variety of administrative/clerical duties (i.e. typing, faxing and emailing) Minimum Qualification High School Diploma or GED equivalent 1 year or more of experience in customer service Preferred Qualification: Current or prior Labcorp experience 1 year or more of experience in the healthcare industry, such as a physician's office, clinic or hospital 1 year or more of experience working in a call center environment Additional Job Standards Excellent communication skills; both written and oral Strong data entry skills and the ability to multitask Familiarity with medical terminology Proficient in Microsoft Office Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.