Competitive payPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave401(k) retirement plan with up to 5% company matchInsurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
Employee Assistance Program (EAP)
Tuition reimbursement, adoption assistance
Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
Health Reimbursement Arrangement
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Health insurance
Dental insurance
Vision insurance
401(k)
Paid time off
Flexible schedule
Performance bonus
Additional Information
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Compensation for this role is $80,000. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.
As an Operations Manager at RXO, you will manage and administer operational policies and procedures that support the team's objective to ensure the highest possible quality and accuracy for our customers. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and RXO. Join us at RXO, and we'll give you the tools and support you need to excel at your job, while building a career you'll love.
What your day-to-day will look like:
Assess and adjust staffing requirements to maintain the highest possible level of quality service to our customers, while maintaining the lowest possible expenditures of overtime or excess labor expense
Oversee all supervisory functions, including developing and mentoring supervisors and coordinators; ensure the regular use of metrics and system tools in conjunction with the operational metrics review standards
Function as liaison between Account Managers and operational staff on all policy and procedure changes or implementations; investigate all significant issues to determine root cause and correction procedure, initiate incident report when necessary
Coordinate all procedure and document changes, comply with all quality policies and procedures, attend any required quality meetings, and ensure that all quality initiatives are adequately communicated to entire operational staff
Identify opportunities for process efficiencies and work with operations team and System Engineers to create specifications and implement
Analyze quantitative information and apply professional judgment to resolve issues
Maintain departmental budget and ensure compliance to it; actively participate as departmental representative in planning, scheduling, budgeting and policy development and administration
Work with HR and upper management on any disciplinary issues and institute corrective action; actively participate in the hiring and/or termination process
At a minimum, you'll need:
5 years of supervisory experience in logistics and/or transportation
It'd be great if you also have:
Bachelor's degree in Transportation, Supply Chain, or a related field
Availability to travel occasionally
Ability to quickly learn and achieve proficiency in new software applications
Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience
Ability to perform complex analysis of data, processes, policies, procedures and/or systems; produce unambiguous, comprehensive, and accurate interpretations
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Rxo · Chicago, IL