SVP, Business Solutions

External

Horizonmedia · Los Angeles, CA

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LeadershipSAFeStrategic Planning

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About the role

Horizon Media , founded in 1989 by Bill Koenigsberg, is recognized as one of the most innovative marketing and advertising firms. We are headquartered in New York City, with offices in Los Angeles and Toronto. A leader in driving business solutions for marketers, Horizon is known for its highly personal approach to client service. Renowned for its incredible culture, Horizon is consistently named to all the prestigious annual Best Places to Work lists published by Fortune, AdAge, Crain's New York Business and Los Angeles Business Journal. Together we are building a place of belonging. At Horizon, we understand the value that different perspectives can bring to our clients and culture, so we strive for an environment where our employees feel welcomed, safe and empowered. We value YOU and believe that your authentic voice and unique perspective allows us to create a more rewarding culture, and experience, together. Our simple recipe for success? We hire talented people (thinkers, doers, dreamers, makers), challenge them and give them every opportunity to grow.

Responsibilities

Strategic Planning - 30%

Lead the team in translating client goals into strategic media solutions that grow our client's brands and ensure strategic consistency across all elements of plan development and implementation, heavily focusing on performance-based media & analytics driven approach to client success

Collaborate with executive-level leadership on strategic marketing approach, guiding translation of client goals to the Business Solutions team, activation teams, and media partners

Responsible for providing high level strategic insights from campaign reporting, executing across all channels

Apply and leverage attribution models functionalities and benefits to build media recommendations and optimize future campaigns

Develop & maintain strong understanding of all internal and external analytics tools, identify appropriate applications based on business needs

Oversee development of strategic framework for quarterly plans, lead strategic client recommendations

Lead the team's understanding of client's business and uncovering of motivations/needs; proactively learning about the business from a holistic perspective (e.g. quarterly earnings reports, overarching business trends)

Seek innovative media solutions to deliver on clients' goals and evaluate current health of client business via analysis of relevant business metrics (ROI, A/S)

Ensure strategic alignment across all channels and teams, to ensure a fully integrated approach

Sets vision and direction for client, based on needs and goals

Sees around corners and anticipates problems before they occur, to meet strategic goals of clients

Account Management - 10%

Responsible for agency revenue and profitability

Oversee day-to-day operations of the integrated Business Solutions and Digital Investment Team to ensure consistent and high-quality client deliverables

Have a thorough understanding of client contracts, support development & renegotiation of said contracts, puts together contract proposals

Partner with EVP on staffing needs and plans

Ensure collaboration with all internal Horizon teams (e.g., channel & consumer research) to ensure tasks are within contract scope and are executed properly

Responsible and accountable for all plans and deliverables, and any following actions and outcomes

Relationship Development & Management - 35%

Advance client relationship by maintaining positive rapport and championing trust through thorough understanding of their business and consistent delivery

Develop and maintain rapport and relationship with senior level clients

Tap into Horizon resources/tools and collaborate with partner and creative agencies to offer clients holistic business solutions

Maintain trust & partnership across direct team and overall organization, ensuring positive collaboration

Ensure team is anticipating client requests, guide team in troubleshooting and problem solving with internal resources to proactively provide solutions

Manage client expectations around timelines and deliverables, adjusting and reprioritizing as needed

Negotiate and develop client contracts, ensuring profitability and identifying ways to grow the business

Understand when to elevate situations to executive leadership

Act at client's most valued partner, serving as a trusted and consistent voice in meetings and providing POVs

Participate in Horizon department-wide conversations and plans

Team Management & Supervision - 20%

Ensure an inclusive environment for team members to be their whole selves & do their best work

Provide ongoing, real-time, performance feedback to Director/VP, Director to ensure continued team growth

Guide team in setting goals and professional development timelines, ensure team members have challenging, level-appropriate projects and opportunities to learn new skills

Ensure team members have support needed to achieve development goals

Active role in convers

SVP, Business Solutions

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