SRS - LVN - Float - Per Diem - Variable Shifts

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Sharp · San Diego, CA

Part-timeOn-siteToday

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Responsibilities

To assist the physician and other health care professionals in providing quality care to patients in the Sharp Rees-Stealy Occupational Health Program.
Required Qualifications
California Licensed Vocational Nurse (LVN) - CA Board of Vocational Nursing & Psychiatric Technicians -REQUIRED
AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED

Requirements

1 Year LVN experience in related clinical area.

Other Qualification Requirements

CAOHC and Spirometry certification.

Essential Functions

Customer service

Smiles, makes eye contact, uses warm and professional tone of voice when calling patients and escorting them to the exam room.

Addresses all patients by first and last name, unless otherwise requested by the patient. Checks for correct name pronunciation.

Introduces self-using first name and role/title. Wears name badge where it can be easily seen.

Provides physical assistance to patients as indicated (e.g., getting onto exam table in exam rooms).

Ensures patient is comfortable while waiting in exam room (offers blanket, magazines, etc.)

Returns regularly and explains delays to patients waiting in exam rooms. Keeps PSR informed of back office events and status.

Assists patients who appear to be lost or confused.

Follows all policies and procedures for telephone etiquette and protocol (i.e., answers phone within 3 rings, announces caller before transfer, answers all phones in area).

Daily operations

Telephone: Listens to patients, collects pertinent information, recognizes the urgency of the patient's problem and routes to physicians. Returns phone calls according to physician instruction. May schedule patient appointments.

Ensure prompt and efficient return of messages according to established policy. Troubleshoots and resolves problem calls.

Ancillary Results Management: Assumes responsibility for receiving of results, routing to provider and forwarding to medical records.

Daily Organization: Monitors patient flow, physician schedules and completes daily tasks to ensure quality and meet service standards. Reviews charge tickets for accuracy and completeness. Follows policy and procedure for entering of OCM. Completes work within assigned hours.

Policy & Procedure: Follows all policies and procedures. Demonstrates familiarity with nursing policy and procedure manuals.

May participate in writing or revision of policies. Adhere to Appearance Standards Categories II.

Quality Assurance: Demonstrates clear knowledge and accountability of quality regulations and standards for department. Maintains Quality Assurance book/list on unit.

Other: Performs all other duties as required by Coordinator, Occupation Health Nurse, or Director.

Daily Effectiveness: Demonstrates dept. efficiency by maintaining department standards including attendance, punctuality and completion of timecards.

Leadership

Staff Development: Participates in clinical and department specific meetings, technical in-services, customer service training, and mock codes. Orients new nurse to department.

Trains new and existing staff for the departments. Acts as a trainer/mentor for all interns.

Teamwork: Consistently acts as a team player. Demonstrates willingness to help coworkers, recognizes others efforts.

Demonstrates willingness to float/flex and assist in other departments/locations throughout Sharp Rees-Stealy or Sharp.

Uses positive communication skills, identifies issues, makes suggestions related to access, patient care and patient satisfaction to immediate supervisor and offers solutions for resolution in cooperation with other team members (Providers, PSRs, etc.)

Front Desk: Provides assistance to PSRs in resolving issues related to front desk responsibilities including scheduling and telephone management. Acts as a positive role model and ensures appropriate service delivery.

Gives and receives feedback about care and service deliver

SRS - LVN - Float - Per Diem - Variable Shifts

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