Staff Product Designer, Automations

About the role

We are seeking a Staff Product Designer to join our growing Product Design team. This role is available to candidates Toronto, Remote Canada, and Remote USA. If you are located near our Toronto downtown hub, you will be expected to work in the office a minimum of twice per week on our designated Anchor Days. Design plays a pivotal role at Clio, standing alongside Product and Engineering as one of the three pillars of our Research and Development organization. Our product designers work directly with customers to understand their behaviors, needs, and workflows. They champion thoughtful, high-quality experiences as we transform how lawyers and their teams serve their clients. If you're focused on shipping value to customers with an opportunity to revolutionize an industry, you've found your next team. The Clio Manage team is a group of customer-first, system thinkers dedicated to removing administrative friction from legal practice management with AI-powered cloud services. We are on a mission to make law firms more efficient, our product experiences more crafted and legal services more accessible to millions of everyday people. As a Staff Product Designer, you will partner with Design teams, Product Managers and Engineering to create long term visions and execute near term roadmaps for Clio Manage. You will bring a cross-product point-of-view across Clio to build Manage toward a system of capabilities (instead of individual features) so Clio Manage scale with our rapidly expanding product offerings and 3rd party services. You will help create a set of best practices of how AI should be designed in Manage, so they leverage our market-leading AI platform for legal while ensuring ease-of-use and trustworthiness in legal domains. You'll lead strategy and end-to-end experience design across a complex product area - from discovery and opportunity framing through launch and iteration. Ideal candidates thrive in ambiguity, turning deep customer understanding into clear direction, cohesive experiences, and measurable outcomes. You'll partner closely with Product and Engineering leaders to set vision, raise the quality bar, and elevate other designers, including shaping AI experiences that are trustworthy, explainable, and appropriately controlled.