Manager, Customer and Category Management - Publix

About the role

We are seeking a Manager, Customer & Category Management to support our Sales organization, serving as the primary point of contact for our Publix business. This role is responsible for driving customer performance, achieving revenue and margin targets, delivering forecast accuracy, and executing customer-specific strategies that support business growth. In this role, you will partner closely with cross-functional teams including Customer Service, Supply Chain, Finance, and Business Units to deliver strong results and enhance customer satisfaction. This position offers the opportunity to influence customer outcomes, identify growth opportunities, and contribute to overall commercial success in a dynamic retail environment. You'll add value to this role by performing various functions including, but not limited to: Maintain strong customer relationships and serve as the primary TreeHouse Foods point of contact for Publix Deliver communications to customers and manage expectations and responses Resolve customer issues in partnership with Customer Service and Customer Supply Chain teams Provide insights and recommendations to business units based on customer feedback and performance analysis Execute customer-specific selling strategies and pricing initiatives Represent the customer internally to identify and develop short and long term business opportunities Deliver forecast accuracy and support demand planning activities Lead special projects and initiatives as needed Develop and manage customer annual operating plans in partnership with Commercial Finance Collaborate with cross-functional teams to manage allocations and improve service levels Monitor customer performance and identify white space opportunities to drive growth and address product gaps Important Details : This is a full-time remote role based in the Tampa, Florida area. Travel may be required based on customer needs and business priorities. You'll fit right in if you have: Bachelor's degree in Business, Finance, or related field required Minimum of five (5) years of progressive experience in consumer-packaged goods sales with increasing scope and responsibility Experience supporting Publix or similar retail grocery customers required Strong communication and relationship building skills with the ability to influence internal and external stakeholders Strong analytical skills with the ability to leverage data to drive product and pricing strategies Solid financial acumen with understanding of profit and loss and trade funding management Proficiency in Salesforce and Microsoft Office applications including Excel, Word, PowerPoint, Outlook, and Teams required Experience with s