Experience in a higher education or campus-based environment.
Knowledge of mail processing procedures, shipping vendors, and applicable postal regulations.
Experience with inventory management and supply control.
Experience training or providing guidance to student employees or support staff.
Knowledge, Skills, and Abilities
Ability to effectively communicate both orally and in writing
Ability to positively and professionally interact with clients and staff
Excellent communication and presentation skills
Strong interpersonal and organizational skills
Working knowledge of office software and instructional programs
Ability to positively and professionally interact with clients and staff, groups of various sizes
Ability to multitask and work cooperatively with others
Other Requirements and Factors
This position is security sensitive
This position will require export-control authorization prior to starting employment.
This position requires compliance with state and federal laws/codes and Texas A&M Univers
Benefits
Vision insurance
Additional Information
Job Title
Program Specialist I
Agency
Texas A&M University - Kingsville
Department
Outreach & Enrollment Support Services
Proposed Minimum Salary
Commensurate
Job Location
Kingsville, Texas
Job Type
Staff
Job Description
About Texas A&M University-Kingsville
Texas A&M University-Kingsville (TAMUK), the oldest institution of higher learning in South Texas and a proud member of the Texas A&M University System, stands as the region's premier university. TAMUK offers the widest range of academic programs and degrees in South Texas, provides exceptional learning and residential facilities, conducts impactful research, awards substantial scholarships, and has awarded more than 80,000 degrees in the institution's 100-year history. The university is recognized for its unwavering commitment to student success, meaningful research, and deep community engagement. With a welcoming campus culture and strong regional partnerships, TAMUK offers faculty and staff a unique opportunity to make a lasting difference in the lives of students and the broader South Texas region.
Location: The University is located in historic Kingsville, a friendly, safe city of 25,000 that is the home of the legendary King Ranch. Corpus Christi and its beaches are just 40 miles to the northeast, and the border with Mexico is 120 miles to the south at Brownsville or 119 miles to the west at Laredo.
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Position Overview
The Program Specialist I provides operational support to the coordinator in the daily functions of the Welcome Center while overseeing mail processing, package distribution, and supply inventory in the mail room. This position ensures efficient operations, accurate recordkeeping, and high-quality customer service, and provides guidance and training to student employees. The role requires strong organizational, communication, and problem-solving skills, as well as a detail-oriented, service-focused approach.
Essential Duties and Responsibilities
Operations and Administrative Support
Provide operational support to the coordinator in the daily functions of the Welcome Center.
Maintain organized, professional workspaces and support continuous operational improvement
Identify operational challenges and recommend process improvements to enhance efficiency and effectiveness.
Manage accurately, timely, and confidential records related to mail services, inventory, and operational activities.
Inventory and Resource Management
Manage inventory of materials (publications and swag) used for campus visit experience.
Oversee inventory management and distribution, including monitoring supply levels and maintaining accurate inventory records.
Mail and Logistics Management
Oversee the receipt, processing, tracking, and distribution of incoming and outgoing mail and packages in accordance with established procedures.
Ensure compliance with institutional policies, safety guidelines, and applicable postal and mailing regulations.
Student Ambassador Supervision and Support
Support the daily assignment and customer service standards of Student Ambassadors.
Provide guidance and support to Student Ambassadors to ensure a high-quality visitor and customer service experience.
Supervises, trains, and evaluates the work of others.
Admissions and Visitor Experience Support
Maintain an understanding of admissions processes and requirements to assist prospective students and families with common inquiries.
Assist with admissions-related presentations, campus tours, and visitor engagement activities as needed.
Other Duties
The above represents the major duties, responsibilities, and authorities of this job and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.
Required Qualifications
Education - Bachelor's degree in applicable field or equivalent combination of education and experience.
Experience - No prior experience required
Tamus · Kingsville, TX